Try Genesys : GCP-GC-IMP practice torrent pass for sure
Updated: Jul 21, 2026
No. of Questions: 52 Questions & Answers with Testing Engine
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Genesys GCP-GC-IMP Exam Overview:
| Certification Vendor: | Genesys |
| Exam Name: | Genesys Cloud Certified Professional - Implementation |
| Exam Number: | GCP-GC-IMP |
| Passing Score: | 70% |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple choice, Multiple response |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Exam Price: | USD 150 |
| Related Certifications: | Genesys Cloud Certified Associate Genesys Cloud Certified Professional - Architect Genesys Cloud Certified Professional - Developer |
| Sample Questions: | Genesys GCP-GC-IMP Sample Questions |
| Exam Way: | Online proctored exam delivered through the Genesys Certification Program. |
| Pre Condition: | Recommended experience implementing and administering Genesys Cloud CX solutions, including telephony, routing, Architect flows, and user management. |
| Official Syllabus URL: | https://www.genesys.com/education/certifications |
Genesys GCP-GC-IMP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architect and Automation | 15% | - Flow Design
|
| Topic 2: Organization Setup and Administration | 20% | - Initial Configuration
|
| Topic 3: Telephony and Infrastructure | 25% | - Telephony Configuration
|
| Topic 4: Routing and Contact Center Configuration | 25% | - Queue Management
|
| Topic 5: Monitoring, Reporting and Troubleshooting | 15% | - Troubleshooting
|
Genesys Cloud Certified Professional - Implementation Sample Questions:
1. Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)
A) You must have images of all the users located at the new location.
B) You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.
C) You must have Admin rights for Genesys Cloud
D) You must have the basic profile data for the users at the new location.
E) You must know what groups to create for the new location.
2. You must work closely with before completing configurations for external SIP trunks.
A) Your carrier
B) Genesys
C) The Resource Center
D) Your designated contact
3. Which protocol is used for transporting Digitized Audio?
A) TCP
B) RTP
C) SIP
D) UDP
4. How many types of Genesys Cloud Contact Center Licenses are available?
A) 5
B) 2
C) 4
D) 3
5. You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?
A) Participants automatically placed in the video chat when clicking on the chat room.
B) All participants must click on the Join button in the video chat view.
C) All participants, except the initiator, must click on the Join button in the chat view.
D) Other participants must also click on the Open video call icon.
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
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