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Updated: Aug 31, 2026
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IBM 000-188 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management |
| Exam Number: | A2180-188 |
| Exam Format: | Assessment, Multiple Choice |
| Related Certifications: | IBM Certified BPM Program Manager – IBM WebSphere Lombardi Edition V7.2 IBM WebSphere Lombardi Edition V7.2, BPM Program Management (C2180-188) |
| Available Languages: | English |
| Sample Questions: | IBM 000-188 Sample Questions |
| Exam Way: | Assessment delivered through IBM's historical certification/assessment platform or authorized testing providers; primarily associated with legacy IBM Professional Certification. |
| Pre Condition: | No formal prerequisite exam was publicly specified. IBM recommended practical experience with IBM WebSphere Lombardi Edition V7.2 and BPM program management concepts. |
IBM 000-188 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Requirements and Solution Management | - Business requirements management
|
| Governance and Organization | - Program governance
|
| BPM Strategy and Program Management | - Business Process Management principles
|
| Deployment and Continuous Improvement | - Solution rollout and optimization
|
| Project Planning and Delivery | - Planning and execution
|
IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
Question 1
A process owner needs to monitor the performance of multiple processes in the aggregate. What should the program manager plan on developing first to satisfy this requirement?
A. Key Performance Indicators (KPIs)
B. Scoreboards
C. Service Level Agreements (SLAs)
D. A report
Question 2
A novice BPM analyst is capturing user stories for a company's marketing campaign process. Which best practice should the program manager recommend to the BPM analyst?
A. Have the developers write user stories.
B. Capture use cases only if they are simple.
C. Focus on participants, their actions and sequence of activities.
D. Create a series of wire frame models.
Question 3
What are the primary challenges that business process governance addresses?
A. Inconsistent decision making in selecting BPM projects, not meeting regulatory compliance goals, and automating labor intensive processes.
B. Many processes, many BPM developers, and many BPM assets.
C. Developing BPM skills within the organization, adopting BPM methodology to the organization's needs, and gathering lessons learned from failed BPM projects.
D. Bad relationships between business and IT, inconsistent results in delivering BPM value, and developing BPM skills within the organization.
Question 4
A one day workshop has been completed, producing an inventory of 2 top-level business processes, 10 lower-level business processes, and 4 integrations. Which categorization of complexity is appropriate and which estimation method should be used in this scenario?
A. Small, Rough Order of Magnitude (ROM)
B. Small, Budgetary Estimate
C. High, Rough Order of Magnitude (ROM)
D. High, Budgetary Estimate
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: C |
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