Updated: Jun 03, 2026
No. of Questions: 64 Questions & Answers with Testing Engine
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1. A customer has added a Contact Data source and then runs the upload, which then fails. Which log should be checked for possible error messages?
A) $POM_HOME/logs/PIM_Web.log log files
B) $POM_HOME/logs/PIM_CmpMgr.log* log files
C) $POM_HOME/logs/CmpMgrService.out* log files
D) $POM_HOME/logs/PlM_CmpDir.log* log files
2. A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?
A) 8080
B) 443
C) 8443
D) 28443
3. When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?
A) an auxiliary EPM server
B) the primary EPM server
C) a Media Processing Platform (MPP) server
D) the remote application server
4. Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)
A) Call completed
B) Call completed in SSA
C) Call transferred
D) Call failed
E) Call routed
5. Consider that Proactive Outreach Manager (COM) has been implemented, administered and is now in live production. The POM Monitor can be used for real-time monitoring of the active campaigns and data imports. Which two statements arc correct? (Choose two)
A) The Avaya Aura Experience Portal super-root user can monitor all the campaigns and data imports | across all organizations.
B) An organization user can monitor campaigns and data Imports created by the users belonging to the specific organization.
C) Lightweight Directory Access Protocol (LDAP) has to be configured to enable users to have appropriate privileges to monitor POM Campaigns in real-time.
D) A global user that has POM administration and POM Campaign Manager roles can monitor all the campaigns and data imports across all organizations.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B,C,E | Question # 5 Answer: B,D |
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