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  • 800-150 (Supporting Cisco Devices for Field Technicians)
Exam Code: 800-150
Exam Name: Supporting Cisco Devices for Field Technicians
Certification Provider: Cisco
Corresponding Certification: Cisco Certified Field Technician (CCT)

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800-150

Updated: Sep 01, 2025

No. of Questions: 103 Questions & Answers with Testing Engine

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Cisco 800-150 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.
Topic 2
  • Cisco Software: This section of the exam measures the skills of a Network Engineer and discusses Cisco’s software systems and licensing. It explains the difference between IOS install and bundle modes and gives an overview of different licensing models. Students learn how to manage Cisco software images, including backing up, transferring, and installing images via FTP, TFTP, or USB. It also covers how to handle configuration files to keep devices running properly and ensure smooth upgrades or replacements.
Topic 3
  • Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.
Topic 4
  • Cisco Infrastructure and Collaboration Infrastructure: This section of the exam measures the skills of a Collaboration Engineer and focuses on Cisco infrastructure devices, endpoints, and collaboration technologies. It introduces network devices, collaboration endpoints like IP phones and video systems, and explains on-premises collaboration deployments using tools like Cisco Unified Communications Manager. It also covers how video systems integrate into collaboration environments and highlights Cisco’s cloud services for enterprise communication, including Webex Meetings, Webex Teams, and hosted collaboration solutions.

Reference: https://www.cisco.com/site/us/en/learn/training-certifications/exams/fldtec.html

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