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Updated: Aug 05, 2026
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IBM C9020-463 Exam Overview:
| Certification Vendor: | IBM |
| Exam Name: | IBM System Storage DS8000 Technical Solutions V4 |
| Exam Number: | C9020-463 |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multiple choice, Scenario-based, Drag and drop |
| Exam Duration: | 90 minutes |
| Available Languages: | English, Japanese |
| Real Exam Qty: | 57 |
| Exam Price: | Approx. $200 USD (varies by region) |
| Related Certifications: | IBM Certified Specialist - System Storage DS8000 Technical Solutions V3 |
| Passing Score: | 60% |
| Recommended Training: | IBM DS8000 Implementation for System z IBM DS8000 Implementation for Open Systems |
| Exam Registration: | IBM Certification Portal Pearson VUE IBM Exam Registration |
| Sample Questions: | IBM C9020-463 Sample Questions |
| Exam Way: | In-person at Pearson VUE test centers / Online proctored |
| Pre Condition: | No formal prerequisites; recommended 6+ months hands-on experience with IBM DS8000 |
| Official Syllabus URL: | https://www.ibm.com/certify/cert?id=08001203 |
IBM C9020-463 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| DS8000 Architecture and Hardware | 22% | - RAID and tiered storage concepts - System models and components - Connectivity and I/O interfaces - Cache and non-volatile storage |
| Planning and Installation | 25% | - SAN and host connectivity design - Solution sizing and configuration - Capacity and performance planning - Licensing and feature activation |
| Monitoring, Troubleshooting and Support | 10% | - Performance monitoring and reporting - Firmware updates and maintenance - Problem determination and diagnostics |
| Configuration and Management | 28% | - DS8000 Storage Manager GUI - Easy Tier and storage optimization - DS CLI command interface - Security and encryption - Volume allocation and extent pools |
| Copy Services and Business Continuity | 15% | - FlashCopy, Metro Mirror, Global Mirror - Consistency groups and replication - High availability and disaster recovery |
IBM System Storage DS8000 Technical Solutions Sample Questions:
1. Which capability is unique to the IBM DS8870?
A) Thin provisioning for distributed systems
B) Cache mirroring for all write data from servers
C) Three-site cascaded replication
D) Point-in-time copy with full copy
2. Where is the information stored todeterminehas performedremote services on a storage system and to find the time when the service was performed?
A) DS Command Line Interface
B) TPC
C) Audit Log
D) DS GUI
3. A customer asks for one storage device with a peak load of minimum 160,000 IOPS.
Which statement is INCORRECT to make when advising this customer?
A) The "Disk Magic" tool helps with amodelingand to find the right configuration.
B) The requirement could be solved completely with just 15,000 RPM HDD spindles. However, some Flash capacity helps reduce the number of HDDs.
C) Many IOPS also require many disk drive spindles to be used, unless we go with some flash.
D) We definitely need togo with two IBM DS8870sto solve this requirement.
4. Which IBM service should a customer contact who wants to migrate data from a non-IBM storage array to an IBM DS8870?
A) Call the Software support line
B) Contact Lab Services
C) Open a PMR to get a CE onsite
D) Contact Techline
5. A customer is experiencing high IOSQ time with its existing storage.
Which IBM DS8870 feature is designed to reduce IOSQ time?
A) MIDAWs
B) Multiple Allegiance
C) Fabric Priority
D) HyperPAV
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: D |
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