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Updated: Aug 13, 2026
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SAP C_C4HCBU1808 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C_C4HCBU1808 |
| Exam Format: | Multiple Choice, Single/multiple response |
| Related Certifications: | SAP Certified Application Associate - SAP Commerce Cloud |
| Certificate Validity Period: | Retired; no longer valid for new certifications |
| Real Exam Qty: | 80 |
| Available Languages: | English |
| Passing Score: | 68% |
| Exam Duration: | 180 minutes |
| Exam Price: | USD 549 (plus applicable taxes) |
| Recommended Training: | SAP Commerce Cloud Business User |
| Exam Registration: | SAP Certification Hub SAP Training & Certification Shop |
| Sample Questions: | SAP C_C4HCBU1808 Sample Questions |
| Exam Way: | Online proctored or onsite at SAP authorized test centers (when active) |
| Pre Condition: | No formal prerequisites; basic understanding of e-commerce and SAP Commerce Cloud recommended; SAP recommends completing official training and hands-on experience |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4hcbu1808-sap-certified-application-associate-sap-commerce-cloud-business-user/ |
SAP C_C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Order Management | 8% - 12% | - Customer support cockpit - Order fulfillment and status - Create and modify orders |
| Topic 2: Commerce Management | > 12% | - Navigation and roles in BackOffice - Search and navigation features - Personalization and user settings |
| Topic 3: Business Analyst Principles | < 8% | - Basic business analysis concepts - Project team collaboration |
| Topic 4: Product Content Management | > 12% | - Product catalog structure - Create, edit, and categorize products - Manage variants and classifications |
| Topic 5: Additional Know-How | > 12% | - Basic administration tasks - Project delivery basics - System overview and architecture |
| Topic 6: Integrations | 8% - 12% | - C4HANA solution landscape - Data exchange overview - Integration with SAP and third-party systems |
| Topic 7: Web Content Management | > 12% | - Preview and publish content - Create and manage CMS content - Pages, slots, and components |
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
1. Why do you create multiple search profiles? (2)
A) To personalize search results for different target groups
B) To personalize facets for different categories
C) To personalize search box configurations
D) To personalize Search Engine Optimization (SEO) settings for different parts of a website
2. What is the difference between boost rules and promoting items? (2)
A) Boost rules are attribute-focused while promoted items are product-focused
B) Boost rules are defined globally while promoted items are category aware
C) Boosting an item priorizes it more than promoting an item does
D) Promoting an item prioritizes it more than the boost rules do
3. What document does a business analyst produce during the initiation phase?
A) End-user documentation
B) High-level requirement list
C) Foundation workshop agenda
D) Quality assurance documentation
4. Which features are specific to the SAP Commerce, telco and media accelerator? (2)
A) Bundling of products and services
B) Subscriptions
C) Find agent
D) Fraud detection engine
5. Which of the following solutions can be used to integrate third-party systems with SAP Commerce? (3)
A) BackOffice Product Content Management
B) SAP Integration APIs
C) Administration console (hac) of SAP Commerce
D) Datahub
E) RESTful services
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: A,D | Question # 3 Answer: B | Question # 4 Answer: A,B | Question # 5 Answer: B,D,E |
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