Try EXIN : EX0-101 practice torrent pass for sure
Updated: Sep 14, 2026
No. of Questions: 80 Questions & Answers with Testing Engine
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EXIN EX0-101 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL Foundation (ITIL v3) |
| Exam Number: | EX0-101 |
| Exam Duration: | 60 minutes |
| Related Certifications: | ITIL Intermediate ITIL Foundation ITIL Expert |
| Available Languages: | Chinese, German, French, Japanese, English |
| Real Exam Qty: | 40 |
| Exam Price: | N/A |
| Certificate Validity Period: | Lifetime (historical certification; no expiry for ITIL v3 Foundation) |
| Exam Format: | Multiple Choice, Closed Book |
| Passing Score: | 65% (26/40) |
| Sample Questions: | EXIN EX0-101 Sample Questions |
| Exam Way: | Computer-based exam at authorized test centers or online proctored exam |
| Pre Condition: | No formal prerequisite required |
| Official Syllabus URL: | https://www.exin.com |
EXIN EX0-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Processes in ITIL | - Service Support Processes
|
| Service Management as a Practice | - ITIL Core Concepts
|
| Functions and Roles | - Key Roles
|
| ITIL Service Lifecycle | - Service Transition
|
EXIN ITIL Foundation V 3.0 & ITIL Foundation Sample Questions:
Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?
- A. To design and build processes which will meet business needs
- B. To decide how IT will engage with suppliers during the service lifecycle
- C. To proactively prevent all outages to IT services
- D. To deliver and manage IT services at agreed levels to business users and customers
Correct Answer: D 🗳️
Which one of the following is NOT the responsibility of service catalogue management?
- A. Ensuring that information in the service catalogue is consistent with information in the service portfolio
- B. Ensuring that information in the service catalogue is accurate
- C. Ensuring that service level agreements are maintained
- D. Ensuring that all operational services are recorded in the service catalogue
Correct Answer: C 🗳️
Which process is involved in monitoring an IT service and detecting when the performance drops below acceptable limits?
- A. Service catalogue management
- B. Problem management
- C. Event management
- D. Service asset and configuration management
Correct Answer: C 🗳️
In terms of adding value to the business, which one of the following describes service operation s contribution?
- A. Service value is modeled
- B. Measures for optimization are identified
- C. The cost of the service is designed, predicted and validated
- D. Service value is visible to customers
Correct Answer: D 🗳️
Which of the following are within the scope of service asset and configuration management?
1.Identification of configuration items (CIs)
2.Recording relationships between CIs
3.Recording and control of virtual CIs
4.Approving finance for the purchase of software to support service asset and configuration management
- A. 1, 2 and 3 only
- B. 1, 2 and 4 only
- C. 3 and 4 only
- D. All of the above
Correct Answer: A 🗳️
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