Try EXIN : EX0-114 practice torrent pass for sure
Updated: Sep 04, 2026
No. of Questions: 78 Questions & Answers with Testing Engine
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EXIN EX0-114 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | IT Service Mgmt Foundation Bridge based on ISO/IEC 20000 |
| Exam Number: | EX0-114 |
| Related Certifications: | ITIL Foundation IT Service Management Foundation based on ISO/IEC 20000 |
| Passing Score: | 65% |
| Exam Duration: | 30 minutes |
| Exam Format: | Closed Book, Multiple Choice |
| Exam Price: | USD 135 - 175 / EUR 120 - 155 |
| Real Exam Qty: | 20 |
| Available Languages: | German, Spanish, Brazilian Portuguese, Chinese, Japanese, French, Dutch, English |
| Certificate Validity Period: | 3 years |
| Recommended Training: | EXIN Official ITSM Foundation Bridge Course |
| Exam Registration: | EXIN Official Registration Pearson VUE |
| Sample Questions: | EXIN EX0-114 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | Valid ITIL Foundation certification or equivalent ITSM Foundation credential |
| Official Syllabus URL: | https://www.exin.com/assets/exin/exams/1666/requirements/requirements_ITSM_Foundation_Bridge_english.pdf |
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EX0-114 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our EX0-114 exam dumps will include the following topics:
- The resolution processes and their relationships 5%
- The service delivery processes and their relationships 5%
- The control processes and their relationships 10%
- The Service Management System (SMS) 35%
- The relationship processes and their relationships 5%
- Service Design and Transition 5%
- Introduction to IT Service Management 35%
EXIN EX0-114 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Improvement & Quality Approach | 10% | - Continual service improvement - Quality principles in ITSM |
| Relationship & Control Processes | 20% | - Business relationship and supplier management - Change and release control - Incident and service request management - Problem management |
| Service Management General Requirements | 20% | - Responsibility, authority and competence - Monitoring, measurement and improvement - Documented information and planning |
| Service Delivery Processes | 15% | - Availability and continuity management - Service level management - Capacity management - Information security management |
| Introduction to IT Service Management & ISO/IEC 20000 | 35% | - Purpose and scope of ITSM - PDCA cycle and Service Management System (SMS) - Concepts and terminology of ISO/IEC 20000 |
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