Try HP : HP2-B102 practice torrent pass for sure
Updated: Sep 06, 2026
No. of Questions: 63 Questions & Answers with Testing Engine
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HP HP2-B102 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B102 |
| Passing Score: | Not officially disclosed / Approx. 70% |
| Certificate Validity Period: | 2 - 3 years |
| Related Certifications: | HP Managed Print Specialist Sales HP ExpertONE Certification |
| Available Languages: | English, Simplified Chinese, Korean, Japanese |
| Exam Duration: | 60 minutes |
| Exam Price: | $55 - $120 USD |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 40 |
| Recommended Training: | HP Official Training & Learning Resources |
| Exam Registration: | HP Certification Portal Pearson VUE HP Exam Vouchers |
| Sample Questions: | HP HP2-B102 Sample Questions |
| Exam Way: | Online proctored / Web-based secure browser |
| Pre Condition: | No official prerequisites; 6 months sales experience recommended |
| Official Syllabus URL: | https://certificationportal.hp.com/ |
HP HP2-B102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solutions and Services | 25% | - Software tools and management utilities - Value-added services and support offerings - HP managed print services (MPS) |
| Topic 2: Sales Process and Techniques | 25% | - Consultative sales methodology - Handling objections and competitive positioning - Upselling and cross-selling strategies |
| Topic 3: Industry Trends and Customer Needs | 20% | - Customer business challenges and pain points - Imaging and printing market trends - Identifying customer segments and requirements |
| Topic 4: HP Imaging and Printing Technologies & Products | 30% | - HP supplies portfolio and cartridge technology - HP hardware and MFP solutions overview - HP laser and inkjet printing technologies |
HP Imaging and Printing Sales Fundamentals Sample Questions:
Question 1
What is an advantage of a multifunction printer?
A. It uses fewer supplies than a single function printer does.
B. Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
C. It can print faster than a single function printer can.
D. It takes up less floor space than individual devices for faxing, scanning, printing, and copying.
Question 2
What does the HP Embedded Web Server do?
A. shows end users all devices that are available for printing
B. enables users to access and manage imaging and printing devices remotely
C. orders supplies automatically
D. automatically notifies the IT department every time an imaging or printing device is used
Question 3
What is a function of the HP Universal Print Driver?
A. Automatically sends orders for HP Genuine Supplies
B. Automatically finds printers on the internet
C. Secures the printer from network hackers
D. Finds available printers and provides options to print to them
Question 4
Which statement is true about the worldwide street price of imaging and printing devices?
A. The price is going up
B. The price is going down.
C. The price is fluctuating.
D. The price is staying the same.
Question 5
What is an advantage of a contractual sale?
A. It has higher margin potential than other sales methods
B. It involves only the sales person and the IT manager
C. It has a short cycle,
D. It requires the lowest time investment of all sales methods
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: A |
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