Updated: Aug 18, 2026
No. of Questions: 42 Questions & Answers with Testing Engine
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| Certification Vendor: | Western Governors University (WGU) |
| Exam Name: | Organizational Behavior Objective Assessment |
| Exam Number: | C715 (GTO1) |
| Exam Format: | Online proctored objective assessment, Multiple choice, Scenario-based questions |
| Exam Price: | Included in WGU tuition |
| Available Languages: | English |
| Sample Questions: | WGU Organizational-Behavior Sample Questions |
| Exam Way: | Online proctored objective assessment (remote supervision required) |
| Pre Condition: | Enrollment in WGU Business Administration program or completion of prerequisite coursework within the degree plan. |
| Official Syllabus URL: | https://www.wgu.edu/ |
| Section | Objectives |
|---|---|
| Topic 1: Motivation and Performance | - Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory) - Goal setting and performance management |
| Topic 2: Foundations of Organizational Behavior | - Definition and scope of organizational behavior - Work attitudes and job satisfaction - Individual behavior in organizations |
| Topic 3: Teams and Group Dynamics | - Group decision-making and conflict resolution - Team formation and development stages |
| Topic 4: Human Resource and Workplace Behavior | - Recruitment, selection, and onboarding concepts - Performance evaluation and feedback systems |
| Topic 5: Leadership and Management | - Power, influence, and authority - Leadership styles and theories |
| Topic 6: Communication and Decision Making | - Decision-making models and biases - Organizational communication processes |
| Topic 7: Organizational Structure and Culture | - Organizational design and structure types - Organizational culture and change |
| Topic 8: Ethics and Organizational Responsibility | - Corporate social responsibility - Ethical decision making in organizations |
1. Which team type takes on many responsibilities of their former supervisors?
A) Cross-functional team
B) Virtual team
C) Problem-solving team
D) Self-managed work team
2. What is a personal view of how one is supposed to act in a given group situation?
A) Role identity
B) Role perception
C) Role conflict
D) Role expectation
3. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
A) Smoothing and confrontation
B) Confrontation and smoothing
C) Satisfying goals and smoothing
D) Compromise and superordinate goals
4. How can an organization transmit its culture to its employees?
A) By influencing the balance of cultural backgrounds of employees
B) By requiring employees to memorize the mission statement
C) By studying employee gripes and complaints
D) By creating and repeating ritualistic activities
5. What are two of the three forces that play a particularly important role in sustaining an organization's culture?
A) Actions of top management and socialization process
B) Personal background of key employees and selection process
C) Actions of top management and employee education level
D) Personal background of key employees and socialization process
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A |
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