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Last Updated: Oct 11, 2026

No. of Questions: 54 Questions & Answers with Testing Engine

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Choosing our 3301 study torrent as your study guide means you choose a smart and fast way to get succeed in the certification exam.The Avaya 3301 real questions together with the verified answers will boost your confidence to solve the difficulty in the Avaya Aura Contact Centre Maintenance & Troubleshooting Exam actual test and help you pass.

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Avaya 3301 Practice Q&A's

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Avaya 3301 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura Contact Centre Maintenance & Troubleshooting Exam
Exam Number:3301
Available Languages:English
Real Exam Qty:54–60
Certificate Validity Period:3 years
Passing Score:70% / Not officially disclosed
Related Certifications:Avaya Aura Contact Center Administration
Avaya Aura Contact Center Implementation
Exam Format:Scenario-based, Multiple Response, Multiple Choice
Exam Duration:90 minutes
Exam Price:USD 125
Recommended Training:Avaya Aura Contact Center Maintenance & Troubleshooting Official Training
Exam Registration:Pearson VUE Registration
Avaya Learning Center
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or at authorized Pearson VUE test centers
Pre Condition:No mandatory prerequisites; recommended hands-on experience with Avaya Aura Contact Center
Official Syllabus URL:https://downloads.avaya.com/css/P8/documents/100142082

Avaya 3301 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshooting Core Components30%- Contact Center Manager Server (CCMS)
- Messaging and reporting services
- Contact Center applications and services
- Communication Manager
Topic 2: Maintenance Procedures20%- Software updates and patches
- Backup and restore operations
- Routine system maintenance
Topic 3: Avaya Aura Contact Center Architecture15%- System integration and dependencies
- Core components overview
Topic 4: High Availability & Business Continuity20%- Disaster recovery procedures
- Redundancy and failover mechanisms
Topic 5: Troubleshooting Tools & Methodology15%- Diagnostic tools and log analysis
- Systematic troubleshooting approach

3301 Exam FAQ: From Sample to Purchase

The official Avaya Aura Contact Centre Maintenance & Troubleshooting outline defines 5 domains. The leading three are Troubleshooting Tools & Methodology (15%), High Availability & Business Continuity (20%), and Troubleshooting Core Components (30%). The full list is in the topics section above, and SureTorrent's 54 practice questions cover each one.

The 3301 exam is a Avaya certification exam validating the Avaya Aura Contact Centre Maintenance & Troubleshooting syllabus shown above. It belongs to these credential paths: Avaya Aura Contact Center Implementation, Avaya Aura Contact Center Administration. In a crowded 2026 job market, the credential demonstrates ability visibly — and SureTorrent prepares candidates with 54 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.

SureTorrent issues a full refund if you take the Avaya Aura Contact Centre Maintenance & Troubleshooting exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.

Online proctored or at authorized Pearson VUE test centers Register for the Avaya Aura Contact Centre Maintenance & Troubleshooting exam through these official channels:

After booking, SureTorrent delivers your practice questions within 1 minute — preparation starts the same day.

The Avaya Aura Contact Centre Maintenance & Troubleshooting exam requires 70% / Not officially disclosed to pass, and registration costs USD 125. A failed attempt means paying the same fee again — a readiness check with the SureTorrent engines before booking is the cheaper option.

Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 54 practice questions are identical across versions. Every purchase includes 365 days of free updates — pushed to you automatically whenever the bank is revised — plus a 50% renewal discount afterward and unlimited computer installations.

The Avaya Aura Contact Centre Maintenance & Troubleshooting exam contains 54–60 to complete within 90 minutes. Timed simulation in the SureTorrent Desktop Test Engine teaches that rhythm before exam day does.

Avaya recommends these training resources for the Avaya Aura Contact Centre Maintenance & Troubleshooting exam:

Follow the training with steady self-testing — the 54 practice questions from SureTorrent help you apply theory and fill any gaps the training leaves.

No mandatory prerequisites; recommended hands-on experience with Avaya Aura Contact Center Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.

Avaya Aura Contact Centre Maintenance & Troubleshooting Sample Questions:

Question #1

You have downloaded a new Quick Fix Engineering (QEF) patch for the Avaya Media Server (Avaya MS). You must install the QEF patch on the Avaya MS server.
What is used to install QFE patches on the Avaya MS?

  • A. the System Configuration > Software Update page in the Avaya MS Element Manager
  • B. the Patch Manager on the Avaya MS server
  • C. the syspatch command-line utility on the Avaya MS server
  • D. the maspatch command-line utility on the Avaya MS server
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

You are configuring .111 ODBC data source for use with the Database Integration Wizard (DIW) on M Contact Center Manager Server (CCMS). You have installed l he ODBC driver for the database and created a Data Source Name (DSN) for the database using the ODBC Data Source Administrate on the CCMS server. You have tested connectivity using the ODBC Data Source Administrator and are able successfully connect using the database login ID and password. However, you cannot see the database within the Database integration Wrzard.
What is one potential cause of this problem?

  • A. You installed the 32-bit version of the ODBC driver. The Database Integration Wizard can only function correctly with 64-bit ODBC: drivers.
  • B. You installed the 64-bit version of the ODBC driver. The Database Integration Wizard can only function correctly with 32-bit ODBC drivers.
  • C. You created the ODBC DSN using the 32-bit version of the ODBC Data Source Administrator. The Database Integration Wizard can only function correctly with DSNs created with the 64-bit version of the ODBC Data Source Administrator.
  • D. You created the ODBC DSN using the 64-bit version of the ODBC Data Source Administrator. Database Integration Wizard can only function correctly with DSNs created with the 32-bit version ODBC Data Source Administrator.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

At an elevated level, engineers have designed the architecture ol SH' around ttv<> varlel les of component s.
Which SIP component is comprised of two subcomponents, where one component initiates SIP the other component responds to requests?

  • A. SIP Gateway
  • B. User Agent
  • C. SIP Gateway Manager
  • D. SIP Server
  • E. Back to-Back User Ag
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

You are installing Contact Center manager Administrator (CCMA) on a server that has been loaded from a prebuilt image joined to the customer's domain. The server does not have a DVDROM driven, so you are installing from a DVD image shared over LAN. During the installation, you encounter several error messages:
-Run-time error '-2147463168 (800005000)'; ASDI Error; an invalid directory pathname was passed.
-Script: D:\Avaya\Contract Center\CCMA ADAm\ADAmScripts\IceinstallADM.vbs; the server is not operational. Code: 8007293A
-Error 0x8007203A on getObject method.
The installation proceeds through the error messages and reports success.
What should you do to ensure the integrity of the CCMA software installation?

  • A. Uninstall CCMA, run networkSetup.bat from the DVD image, reinstall CCMA, and then run NetworkSetupReset.bat from the DVD image.
  • B. Disable Data Execution protection (DEP) on the server, uninstall CCMA, and then reinstall CCMA.
  • C. Uninstall CCMA, remove the server from the domain, rejoin it to the domain, and then reinstall the CCMA software.
  • D. Installation of active directory lightweight Domain Services (AD-LDS) may report transient errors when installed on a server that is already a domain member, but if the installation status indicated success, all CCMA components were installed correctly.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Which two utilities can be used to uninstall Avaya Aura Contact Center (AACC) software? (Choose two)

  • A. the Setup.exe on the AACC installation DVD
  • B. The "Uninstall Contact Center" utility located in Start > All Programs > Avaya > Contact Center.
  • C. the Windows "Add/Remove Programs" utility
  • D. the Windows "Programs and Features" utility
  • E. the Uninstall.exe located in D:\Avaya\Contact Center\Common Components
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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