Last Updated: Oct 11, 2026
No. of Questions: 54 Questions & Answers with Testing Engine
Download Limit: Unlimited
Choosing our 3301 study torrent as your study guide means you choose a smart and fast way to get succeed in the certification exam.The Avaya 3301 real questions together with the verified answers will boost your confidence to solve the difficulty in the Avaya Aura Contact Centre Maintenance & Troubleshooting Exam actual test and help you pass.
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Contact Centre Maintenance & Troubleshooting Exam |
| Exam Number: | 3301 |
| Available Languages: | English |
| Real Exam Qty: | 54–60 |
| Certificate Validity Period: | 3 years |
| Passing Score: | 70% / Not officially disclosed |
| Related Certifications: | Avaya Aura Contact Center Administration Avaya Aura Contact Center Implementation |
| Exam Format: | Scenario-based, Multiple Response, Multiple Choice |
| Exam Duration: | 90 minutes |
| Exam Price: | USD 125 |
| Recommended Training: | Avaya Aura Contact Center Maintenance & Troubleshooting Official Training |
| Exam Registration: | Pearson VUE Registration Avaya Learning Center |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or at authorized Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended hands-on experience with Avaya Aura Contact Center |
| Official Syllabus URL: | https://downloads.avaya.com/css/P8/documents/100142082 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting Core Components | 30% | - Contact Center Manager Server (CCMS) - Messaging and reporting services - Contact Center applications and services - Communication Manager |
| Topic 2: Maintenance Procedures | 20% | - Software updates and patches - Backup and restore operations - Routine system maintenance |
| Topic 3: Avaya Aura Contact Center Architecture | 15% | - System integration and dependencies - Core components overview |
| Topic 4: High Availability & Business Continuity | 20% | - Disaster recovery procedures - Redundancy and failover mechanisms |
| Topic 5: Troubleshooting Tools & Methodology | 15% | - Diagnostic tools and log analysis - Systematic troubleshooting approach |
The official Avaya Aura Contact Centre Maintenance & Troubleshooting outline defines 5 domains. The leading three are Troubleshooting Tools & Methodology (15%), High Availability & Business Continuity (20%), and Troubleshooting Core Components (30%). The full list is in the topics section above, and SureTorrent's 54 practice questions cover each one.
The 3301 exam is a Avaya certification exam validating the Avaya Aura Contact Centre Maintenance & Troubleshooting syllabus shown above. It belongs to these credential paths: Avaya Aura Contact Center Implementation, Avaya Aura Contact Center Administration. In a crowded 2026 job market, the credential demonstrates ability visibly — and SureTorrent prepares candidates with 54 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
SureTorrent issues a full refund if you take the Avaya Aura Contact Centre Maintenance & Troubleshooting exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored or at authorized Pearson VUE test centers Register for the Avaya Aura Contact Centre Maintenance & Troubleshooting exam through these official channels:
After booking, SureTorrent delivers your practice questions within 1 minute — preparation starts the same day.
The Avaya Aura Contact Centre Maintenance & Troubleshooting exam requires 70% / Not officially disclosed to pass, and registration costs USD 125. A failed attempt means paying the same fee again — a readiness check with the SureTorrent engines before booking is the cheaper option.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 54 practice questions are identical across versions. Every purchase includes 365 days of free updates — pushed to you automatically whenever the bank is revised — plus a 50% renewal discount afterward and unlimited computer installations.
The Avaya Aura Contact Centre Maintenance & Troubleshooting exam contains 54–60 to complete within 90 minutes. Timed simulation in the SureTorrent Desktop Test Engine teaches that rhythm before exam day does.
Avaya recommends these training resources for the Avaya Aura Contact Centre Maintenance & Troubleshooting exam:
Follow the training with steady self-testing — the 54 practice questions from SureTorrent help you apply theory and fill any gaps the training leaves.
No mandatory prerequisites; recommended hands-on experience with Avaya Aura Contact Center Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.
You have downloaded a new Quick Fix Engineering (QEF) patch for the Avaya Media Server (Avaya MS). You must install the QEF patch on the Avaya MS server.
What is used to install QFE patches on the Avaya MS?
Correct Answer: D 🗳️
You are configuring .111 ODBC data source for use with the Database Integration Wizard (DIW) on M Contact Center Manager Server (CCMS). You have installed l he ODBC driver for the database and created a Data Source Name (DSN) for the database using the ODBC Data Source Administrate on the CCMS server. You have tested connectivity using the ODBC Data Source Administrator and are able successfully connect using the database login ID and password. However, you cannot see the database within the Database integration Wrzard.
What is one potential cause of this problem?
Correct Answer: B 🗳️
At an elevated level, engineers have designed the architecture ol SH' around ttv<> varlel les of component s.
Which SIP component is comprised of two subcomponents, where one component initiates SIP the other component responds to requests?
Correct Answer: B 🗳️
You are installing Contact Center manager Administrator (CCMA) on a server that has been loaded from a prebuilt image joined to the customer's domain. The server does not have a DVDROM driven, so you are installing from a DVD image shared over LAN. During the installation, you encounter several error messages:
-Run-time error '-2147463168 (800005000)'; ASDI Error; an invalid directory pathname was passed.
-Script: D:\Avaya\Contract Center\CCMA ADAm\ADAmScripts\IceinstallADM.vbs; the server is not operational. Code: 8007293A
-Error 0x8007203A on getObject method.
The installation proceeds through the error messages and reports success.
What should you do to ensure the integrity of the CCMA software installation?
Correct Answer: C 🗳️
Which two utilities can be used to uninstall Avaya Aura Contact Center (AACC) software? (Choose two)
Correct Answer: A,B 🗳️
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