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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
What can be the reason for this?

A) The user cannot delete the translated document because version numbers between the various localized versions are dependent on each other.
B) The user cannot delete it because it directly affects the reference document that the translation document is based upon.
C) The user needs Admin permission to delete the translated document.
D) The user cannot delete the translated document; you have to remove it from the user's access by unpublishing a version.

2. Which three values does Knowledge Advanced use to calculatewhether the answers returned have improved?
(Choose three.)

A) the number of times documents were clicked on as a result after a particular answer
B) the number of times the "Is this answer helpful?" option has been selected as "Yes"
C) the total number of times documents were clicked on
D) the total number of times the search has been made with the search string containing the title of the document
E) the number of cases linked to the top answer

3. You enter a word in the Manage Search Query tool field "Tune a Question" that Knowledge Advanced does not recognize.
Which statement is true?

A) The tuning process automatically corrects it.
B) You must check if alternative synonyms exist.
C) You must correct the spelling manually.
D) Knowledge Advanced does not accept words that are not in the dictionary.

4. You have created a new answer article for your customer but when you are trying to see that answer article on the Customer's Portal you find that it is not appearing.
Which two issues might be causing the problem? (Choose two.)

A) The answer is not assigned to any product/category that is visible to a customer.
B) The answer article is not assigned to any staff member/staff agent.
C) There is no display position defined for the answer article.
D) There is no search term added in the answer keyword list.
E) There is no answer content added to the answer article.
F) The answer status is not set to public or custom status of status type "public".

5. Which two report columns aredisplayed in Oracle Knowledge Advanced? (Choose two.)

A) Author
B) Description
C) Summary
D) Rating
E) Answer ID

Solutions: