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Updated: Jul 25, 2026
No. of Questions: 190 Questions & Answers with Testing Engine
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Microsoft 070-682 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician |
| Exam Number: | 70-682 |
| Exam Price: | Approx. $150 USD |
| Certificate Validity Period: | Retired, no active validity |
| Passing Score: | 700 / 1000 |
| Available Languages: | English, French, German, Japanese |
| Exam Format: | Multiple choice, Drag and drop, Simulation, Reorder |
| Related Certifications: | MCITP: Enterprise Desktop Support Technician 7 MCTS: Windows 7, Configuration |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 45–50 |
| Recommended Training: | 6293A: Troubleshooting and Supporting Windows 7 in the Enterprise 6292A: Installing and Configuring Windows 7 Client |
| Exam Registration: | Microsoft Learn Archive |
| Sample Questions: | Microsoft 070-682 Sample Questions |
| Exam Way: | Proctored onsite at authorized testing centers; retired, no longer available for registration |
| Pre Condition: | Recommended: Hold MCDST (Windows XP) or MCITP: Enterprise Support Technician (Windows Vista); 3+ years Windows administration, 2+ years desktop support experience |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/archive/technet-wiki/7749.exam-70-682-pro-upgrading-to-windows-7-mcitp-enterprise-desktop-support-technician |
Microsoft 070-682 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintaining and Supporting Windows 7 | 15% | - Identifying and resolving desktop issues - Performance monitoring and optimization - System recovery and backup |
| Configuring Access to Resources | 15% | - File, folder, and printer permissions - User account control and authentication - Offline files and sync center |
| Configuring Network Connectivity | 15% | - Troubleshooting network access problems - IPv4 and IPv6 configuration - Wireless and remote connectivity |
| Configuring Hardware and Applications | 20% | - Device drivers and hardware compatibility - Application installation and compatibility - Solving software installation and runtime issues |
| Installing, Upgrading, and Migrating to Windows 7 | 20% | - Troubleshooting installation and upgrade issues - Migration tools and processes - Upgrade paths and requirements |
| Configuring Mobile Computing | 15% | - Power plans and settings - BitLocker and BitLocker To Go - Remote Desktop and Mobility Center |
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