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Updated: Sep 16, 2026
No. of Questions: 120 Questions & Answers with Testing Engine
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IBM 000-920 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Tivoli Composite Application Manager for Response Time V6.2 Implementation |
| Exam Number: | 000-920 |
| Exam Price: | USD 200 (approximate, varies by region) |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Related Certifications: | IBM Certifications II |
| Passing Score: | 70% (42/60 correct) |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | Not specified / Retired |
| Recommended Training: | IBM Redbooks: ITCAM for Response Time V6.2 Certification Guide |
| Exam Registration: | IBM Certification Program |
| Sample Questions: | IBM 000-920 Sample Questions |
| Exam Way: | Delivered via authorized testing centers (retired exam) |
| Pre Condition: | Working knowledge of ITM v6.1, UNIX/Windows/Linux administration, TCP/IP, databases, and ITCAM RT V6.2 infrastructure |
| Official Syllabus URL: | https://www.redbooks.ibm.com/redbooks/pdfs/sg247572.pdf |
IBM 000-920 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Planning | 20% | - Design TEMS and TEPS deployment - Identify monitoring environment and requirements - Design TEMA deployment plan |
| Topic 2: Configuration | 25% | - Application Response Measurement (ARM) concepts - Configure Client Response Time (CRT) - Configure Robotic Response Time (RRT) - Configure Web Response Time (WRT) |
| Topic 3: Installation | 25% | - Deploy EURT, WRT, CRT, and RRT agents - Install application support files - Silent and interactive installation procedures - Post-installation verification |
| Topic 4: Administration | 15% | - Integration with Tivoli Enterprise Console - Agent maintenance and uninstallation - Historical data collection and retention - Analyze monitoring workspace data |
| Topic 5: Problem Determination | 15% | - Log file analysis and tracing - Resolve robotic playback issues - Diagnose missing monitoring data - Troubleshoot installation failures |
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