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Updated: Sep 09, 2026
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IBM C2040-413 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Sametime 9.0 Administration |
| Exam Number: | C2040-413 |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Real Exam Qty: | 78 |
| Exam Format: | Multiple Choice |
| Exam Price: | $100 - $200 USD (varies by region) |
| Exam Duration: | 105 minutes |
| Passing Score: | 66% |
| Recommended Training: | IBM Sametime Learning Path IBM Sametime 9.0 Documentation |
| Exam Registration: | Pearson VUE Registration IBM Certification Portal |
| Sample Questions: | IBM C2040-413 Sample Questions |
| Exam Way: | In-person at Pearson VUE test centers / Online proctored exam |
| Pre Condition: | No formal prerequisites; recommended hands-on experience with IBM Sametime 9.0 and basic administration knowledge |
| Official Syllabus URL: | https://www-03.ibm.com/certify/certs/14011704.shtml |
IBM Sametime Administration Exam Certification Details:
| Exam Code | C2040-413 |
| Books / Training | IBM Sametime Wiki IBM Sametime 9 Complete Basic features Installation From Zero to Hero |
| Schedule Exam | Pearson VUE |
| Passing Score | 66% |
| Sample Questions | IBM Sametime Administration Sample Questions |
| Duration | 105 mins |
| Number of Questions | 78 |
| Exam Name | IBM Certified System Administrator - Sametime 9.0 |
| Exam Price | $200 (USD) |
IBM C2040-413 Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Architecture | -Understand the different IBM Sametime components -Understand IBM WebSphere concepts -Explain when a primary node should be utilized over a secondary node -Determine when to add an IBM WebSphere Proxy into the Deployment Manager -Understand how to implement single sign-on -Understand IPv6 support -Understand LDAP attributes and objects -Understand HADR -Understand networking on the server's operating system -Understand A/V Deployment Planning -Understand the benefits of clustering A/V servers -Understand the IBM Sametime Gateway architecture -Understanding the requirements of the IBM Sametime Proxy Server -Understand the basic concepts of IBM Sametime Unified Telephony -Define ports used for IBM Sametime -Knowledge of IBM Sametime Community Server ports |
| Deployment | -Understand IBM DB2 deployment for IBM Sametime -Configure IBM DB2 for IBM Sametime -Configure the IBM Sametime user directory (IBM Domino or LDAP Directories) -Configure deployment plans -Prepare the IBM Domino server for IBM Sametime Community Server installation -Install and configure IBM Domino, including IBM Domino clustering -Install IBM Sametime server components -Configure IBM WebSphere Application Server host information for WebSphere Application Servers -Understand manual registration/un-registration -Implementing TLS/SSL security -Import/Export IBM WebSphere LTPAToken -Configure IBM Sametime integration with IBM Connections -Understanding AV signaling protocol supported by the IBM Sametime client -Understand the TURN Server -Deploy a IBM Sametime Gateway high-availability configuration -Configure IBM Connections integration point -Implementing managed preferences -Federate new external communities -Deploying IBM Sametime clients -Enable plug-in usage for IBM Sametime clients |
| Maintenance | -Maintaining IBM Sametime databases -Managing Policies for IBM Sametime clients -Manage client updates -Managing IBM Sametime Meeting environment -Manage client features -Manage contact/buddy lists -Backup and restore the IBM Sametime environment -Monitor the number of active users logged into a Community -Perform a name conversion and change (domain/org name, hostname for community, person's name/DN) -Apply IBM Sametime, IBM Domino, IBM WebSphere Application Server and IBM DB2 fixpacks -Backup and restore IBM Websphere Application Server configuration -Understand IBM WebSphere File Path navigation -Understand IBM WebSphere ISC navigation -Monitor JVM performance -Monitor connectivity between server components -Managing IBM Sametime clients and users -Start/Stop the IBM Sametime server |
| Performance Monitoring and Tuning | -Tune the IBM Sametime Community Server -Tune the IBM Sametime Media Manager -Tune the IBM Sametime Bandwidth Manager -Tune the IBM WebSphere Proxy Server -Tune the IBM Sametime Gateway Server -Set the thread pool and the Java virtual machine (JVM) garbage collection policy -Fine tune the SIP proxy service settings and modify the data replication services on a cluster |
| Audio/Video | -Configure IBM Sametime policy for client A/V -Configure bandwidth controls for A/V -Cluster Media Components -Deploy Sametime Video Multipoint Control Unit (MCU) -Understand how to configure SIP Trunk -Understand how to configure dial plan rules |
| Troubleshooting | -Clean up a failed installation -Enable LDAP debug parameters -Enable logging for IBM Sametime Meetings -Enable logging for the IBM Sametime Proxy (including mobile) -Enable logging for A/V -Understand how to read the IBM Sametime Meeting logs -Understand how to read the IBM Sametime Proxy logs -Understand how to read the A/V logs -Understand how to read the Community Server logs -Clean up a corrupted contact list -Enable debug on the Community Server -Use the Sametime Configuration Validator |
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