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Updated: Oct 18, 2026

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Peoplecert CMS7 Deutsch Exam Overview:

Certification Vendor:PeopleCert
Exam Name:ITIL Foundation Certificate in IT Service Management (ITIL V3 Foundation)
Exam Number:CMS7
Available Languages:Additional localized languages may vary by region, English
Real Exam Qty:40 multiple-choice questions
Related Certifications:ITIL 4 Foundation
ITIL Intermediate Lifecycle
ITIL Practitioner
Passing Score:65% (26 out of 40)
Exam Format:Multiple choice, Closed book, Single correct answer per question
Exam Price:Varies by region (typically ~USD 250–400 equivalent)
Certificate Validity Period:Lifetime (no expiration for ITIL V3 Foundation certificate)
Exam Duration:60 minutes
Recommended Training:ITIL Official Training (PeopleCert / Axelos Accredited)
Exam Registration:PeopleCert Exam Registration
Sample Questions:Peoplecert CMS7 Deutsch Sample Questions
Exam Way:Online proctored exam or authorized test center (via PeopleCert)
Pre Condition:No formal prerequisites required
Official Syllabus URL:https://www.peoplecert.org

Peoplecert CMS7 Deutsch Exam Syllabus Topics:

SectionObjectives
Topic 1: Key ITIL Functions and Roles- Application management
- Technical management
- Service desk
Topic 2: ITIL Service Lifecycle- Service Strategy
  • 1. Service portfolio concepts
    • 2. Strategy management for IT services
      - Service Design
      • 1. Service level management
        • 2. Design coordination and processes
          - Continual Service Improvement
          • 1. CSI model and metrics
            - Service Transition
            • 1. Release and deployment management
              • 2. Change management
                - Service Operation
                • 1. Event management
                  • 2. Problem management
                    • 3. Incident management
                      Topic 3: Service Management as a Practice- Concepts of service and value creation
                      - Stakeholders and value co-creation

                      Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:

                      Question #1

                      Wer ist dafür verantwortlich, dass der Anforderungserfüllungsprozess gemäß dem vereinbarten und dokumentierten Prozess durchgeführt wird?

                      • A. Der Anforderungserfüllungsprozess-Manager
                      • B. Der Service Manager
                      • C. Der Besitzer des Anforderungserfüllungsprozesses
                      • D. Der Service Desk Manager
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Question #2

                      Welche Aussage zum Emergency Change Advisory Board (ECAB) ist CORRECT?

                      • A. Das ECAB wird für Notstandsänderungen verwendet, bei denen möglicherweise keine Zeit zum Aufrufen eines vollständigen CAB vorhanden ist
                      • B. Das ECAB berücksichtigt jede Änderungsanforderung mit hoher Priorität
                      • C. Den Vorsitz im ECAB führt der IT-Direktor
                      • D. Zu den Aufgaben des ECAB gehört die Überprüfung abgeschlossener Notfalländerungen
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Question #3

                      Welche der folgenden Werte werden von Service Metrics gemessen?

                      • A. Der End-to-End-Service
                      • B. Prozesse und Funktionen
                      • C. Verfügbarkeit der Infrastruktur
                      • D. Fälligkeit und Kosten
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Question #4

                      Wem gehören die spezifischen Kosten und Risiken, die mit der Erbringung einer Dienstleistung verbunden sind?

                      • A. Der Dienstanbieter
                      • B. Der Service Level Manager
                      • C. Der Kunde
                      • D. Die Finanzabteilung
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Question #5

                      Welche der folgenden Aktivitäten wird von der Zugriffsverwaltung ausgeführt?

                      • A. Verwalten der Rechte zur Verwendung eines Dienstes oder einer Gruppe von Diensten
                      • B. Verwalten des Zugriffs auf Computerräume und andere sichere Standorte
                      • C. Verwalten des Zugriffs auf den Service Desk
                      • D. Bereitstellung physischer Sicherheit für Mitarbeiter-Rechenzentren und andere Gebäude
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

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