Try EXIN : ITIL-F practice torrent pass for sure
Updated: Sep 02, 2026
No. of Questions: 325 Questions & Answers with Testing Engine
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EXIN ITIL-F Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL® 4 Foundation |
| Exam Number: | ITIL-F / EX0-105 |
| Related Certifications: | ITIL 4 Strategic Leader ITIL 4 Managing Professional ITIL Expert |
| Available Languages: | Arabic, Japanese, English, German, Spanish, French, Dutch, Portuguese, Chinese |
| Exam Price: | ~$250–$383 USD (varies by region) |
| Certificate Validity Period: | Lifetime |
| Exam Format: | Closed book, Multiple choice |
| Exam Duration: | 60 (75 for non-native language) |
| Passing Score: | 65% (26/40) |
| Real Exam Qty: | 40 |
| Recommended Training: | EXIN Accredited Training Providers |
| Exam Registration: | EXIN Official Registration |
| Sample Questions: | EXIN ITIL-F Sample Questions |
| Exam Way: | Online proctored (EXIN Anywhere) or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; accredited training recommended but not required |
| Official Syllabus URL: | https://www.exin.com/itil-foundation/ |
EXIN ITIL-F Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ITIL Guiding Principles | 15% | - Keep it simple and practical - Optimize and automate - Focus on value - Collaborate and promote visibility - Progress iteratively with feedback - Start where you are - Think and work holistically |
| Topic 2: ITIL Service Value System (SVS) | 15% | - Overview and purpose of SVS - Governance |
| Topic 3: Service Management Practices | 15% | - Problem management - Service request management - Change enablement - Incident management - Service desk |
| Topic 4: General Management Practices | 15% | - Continual improvement - Supplier management - Service level management - Relationship management - Information security management |
| Topic 5: Key Concepts of Service Management | 10% | - Service relationships: provider, consumer, sponsor, user - Value, services, utility, warranty, outcomes, costs, risks |
| Topic 6: Service Value Chain | 15% | - Improve - Deliver and support - Design and transition - Engage - Plan - Obtain/build |
| Topic 7: Four Dimensions of Service Management | 15% | - Organizations and people - Information and technology - Partners and suppliers - Value streams and processes |
EXIN ITIL Foundation Sample Questions:
Question 1
What is a change of state that has significance for the management of a configuration item (CI) called?
A. A change to a service level agreement
B. A request for change (RFC.
C. An event
D. A baseline
Question 2
Third parties responsible for supplying goods or services that are required to deliver IT services is a description of which stakeholder?
A. Operations
B. External Consultants
C. External Customers
D. Suppliers
Question 3
Which process is responsible to provide and maintain accurate information on all services that are being transitioned or have been transitioned to the live environment?
A. Service capacity management
B. Service level management
C. Service catalogue management
D. Service portfolio management
Question 4
Which Functions are included in IT operations management?
A. Technical management and change management
B. Network management and application management
C. Facilities management and release management
D. IT operations control and facilities management
Question 5
What is the BEST definition of an internal service?
A. It is a service delivered to the terms of a contract which enables a customer to achieve business outcomes
B. It is a service delivered between departments or business units in the same organization
C. It is a supporting service delivered between functions of the IT service provider
D. It is any customer-facing service delivered by an outsourced provider
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: B |
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