Updated: Sep 17, 2026
No. of Questions: 124 Questions & Answers with Testing Engine
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| Certification Vendor: | CIPS |
|---|---|
| Exam Name: | Operations Management |
| Exam Number: | L5M9 |
| Passing Score: | 75% |
| Exam Price: | GBP 70-95 (varies by region/center) |
| Exam Format: | Multiple Choice Questions (MCQs) |
| Related Certifications: | CIPS Level 5 Advanced Diploma in Procurement and Supply |
| Certificate Validity Period: | No expiration |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Sample Questions: | CIPS L5M9 Sample Questions |
| Exam Way: | Online (proctored) or at approved CIPS exam centers |
| Pre Condition: | No formal prerequisites, but recommended for those with CIPS Level 4 Diploma or equivalent procurement/supply chain experience |
| Official Syllabus URL: | https://www.cips.org/qualifications/advanced-diploma-in-procurement-supply/operations-management |
| Section | Objectives |
|---|---|
| Understand the improvement of operations management | - Analyse operations improvement strategies
|
| Understand the design of operations management systems | - Analyse the design of goods and services
|
| Understand the concept and scope of operations management | - Critically assess the objectives and strategies of operations management
|
| Understand planning and control in operations management | - Analyse forecasting and demand management
|
Terrance is an Operations Director at a pharmaceutical company which produces vaccines. He has been made aware of a malfunctioning piece of equipment with a Mean Time between Failures rating of 2 days. What characteristic of the machinery is being measured?
Correct Answer: D 🗳️
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In which stage of development does the operations department contribute competitive advantage to an organisation?
Correct Answer: A 🗳️
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The functional objectives of each business department must be set prior to the organisation setting the corporate objectives. Is this True?
Correct Answer: A 🗳️
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In order to keep processing costs down, which of the following should a company opt for in terms of operating processes?
Correct Answer: A 🗳️
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Below are details of 4 local manufacturing companies. For each company you must decide what the main objective is for the organisation and what layout their manufacturing plant has.
Company 1: This company creates large, delicate products which are hard to move. The main aim of the company is to stand out from competitors due to the superior level of materials used and by using the latest forms of technology to create the items.
Company 2: This company produces 72 different items and has designated zones within its premises for the creation of each item. The zones are organised based on the technology used and some products may be passed between different zones to be completed. The company creates many different items in response to changing customer demands, with many product lines only lasting a single season.
Company 3: Company 3 creates one product which flows along a single production line, with staff members adding to the product on four different occasions. The company must produce a high volume of this singular product in order to break even. Therefore, there is always a steady flow of items through the plant and it is important there is no stoppage in production.
Company 4: This company produces small batches of products, as and when they are ordered by customers. Due to uncertainty in demand, a high profit margin is added to the cost of each item. Teams in the factory are grouped into different areas depending on the technological process they are using.
Complete the table below by listing the objective criteria and plant layout for each company. Each response should only be used once: flexibility, speed, quality, cost, functional layout, cell layout, product layout, fixed-position layout
Which of the following will you put into box 7?
Correct Answer: C 🗳️
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