2023 Realistic Verified PEGACPSA88V1 exam dumps Q&As - PEGACPSA88V1 Free Update [Q21-Q41]

2023 Realistic Verified PEGACPSA88V1 exam dumps Q&As - PEGACPSA88V1 Free Update

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NEW QUESTION # 21
Select each description on the left and drag it to the correct property mode on the right.

Answer:

Explanation:

NEW QUESTION # 22
In which two situations is it appropriate to use a decision table? (Choose two.
Available Choices (select all choices that are correct)

A. A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
B. dance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month
C. Order total is calculated based on the quantity and price of the items in the customer's shopping cart
D. If customers decide to add insurance, checked bags or early boarding to their airtine tickets extra fees are added to their order total

Answer: A,B

Explanation:
In these two situations, it is appropriate to use a decision table because they involve deriving values that have one of a few possible outcomes based on multiple variables. For example, the dance studio can use a decision table to recommend different membership types based on different combinations of number and type of dance classes. The hair care company can use a decision table to suggest different product lines based on different combinations of hair characteristics. Reference: https://academy.pega.com/topic/decision-tables/v1

NEW QUESTION # 23
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment
* The application identifies customer information, such as user ID and locale upon login
* Cases list the last 10 orders placed by the customer, including the order status
* Customers can select one of the previous 10 orders as the basis for the current order Select each piece of Information on the left and drag it to the appropriate Clipboard Location

Answer:

Explanation:

NEW QUESTION # 24
Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.

Answer:

Explanation:

NEW QUESTION # 25
ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?
Available Choices (select all choices that are correct)

A. The mobile app supports all mobile phone operating systems
B. Mobile app color palettes are different for users and CSRs
C. CSRs can create other case type instances on the mobile app
D. The mobile app customizes currency units and date/time format according to the location of the users

Answer: B

Explanation:
This option requires you to configure distinct mobile app channels because it involves customizing the look and feel of the mobile app for different user groups. A mobile app channel is a configuration layer that defines how users interact with your application on mobile devices. You can create multiple mobile app channels for different user groups or personas and apply different branding, security, or functionality settings to each channel. Reference: https://community.pega.com/knowledgebase/articles/mobile/86/configuring-mobile-app-channels

NEW QUESTION # 26
In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)

A. Add a persist case shape after the first step.
B. Apply a when condition to the first step to persist only cases requiring updates.
C. Configure the starting flow to instantiate the case type as a temporary case.
D. Configure the first step to instantiate the case type as a temporary case.

Answer: B,D

NEW QUESTION # 27
Which one of the following statements about configuring application access is true?
Available Choices (select all choices that are correct)

A. The system uses the most restrictive setting when an access group lists more than one role
B. Production-level values impact whether certain Access When rules evaluate to true
C. The Persona access landing page is available in Dev Studio
D. You must configure an Access Deny record to prevent user access

Answer: A

Explanation:
This statement about configuring application access is true. An access group is a rule that defines the roles and permissions that users have in an application. An access group can list more than one role, but the system uses the most restrictive setting when there is a conflict between roles. For example, if one role allows creating a case and another role denies creating a case, the system denies creating a case for users who belong to both roles. Reference: https://community.pega.com/knowledgebase/articles/security/86/access-groups

NEW QUESTION # 28
An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement Customers must select a make, model, and year to initiate a vehicle-specific search How do you configure the data storage in the application to implement the requirement?
Available Choices (select all choices that are correct1

A. Configure a static list of the make model and year vehicle data
B. Configure a connection to an external system of record that contains the make, model and year vehicle data
C. Configure a local data storage of the make model and year vehicle data
D. Configure a data page to store the make, model, and year vehicle data

Answer: B,D

Explanation:
To implement this requirement, you can configure a data page to store the make, model, and year vehicle data and configure a connection to an external system of record that contains the make, model, and year vehicle data. A data page is a rule that defines how and when to load data into memory for use by an application. You can configure a data page to source its data from an external system by using connectors or integrations. This way, you can access up-to-date vehicle data from an external database or web service without storing it locally in your application. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-pages https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/sourcing-data-page-data-external-systems

NEW QUESTION # 29
An insurance claim case type is defined as follows:

If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?
Available Choices (select all choices that are correct)

A. When the Review claim step completes
B. When the Review claim step starts
C. When Investigate claim step completes
D. When the Process claim stage starts

Answer: B

Explanation:
The status of a case is set to the value configured in the Status field of an assignment shape when that assignment starts. Therefore, if the Review claim step is configured to set the status to Pending-Investigation, the status of the case is set to Pending-Investigation when the Review claim step starts. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/updating-case-status

NEW QUESTION # 30
You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:

The business requirement changes to allow the parent case to continue independently of the child case processes How do you configure the Wait step for this requirement?
Available Choices (select all choices that are correct

A. Configure the step to continue the parent case when the child cases reach the payment pending review status
B. Configure the step so that only one child case must be resolved before the parent case can continue
C. Configure the step so that users can continue with the parent case process regardless of child case status
D. Configure the step to continue the parent case when the child cases reach auditor approval

Answer: A,D

Explanation:
To achieve the requested behavior, you can use a checkbox and a decision shape to branch the case flow based on whether the customer wants catering or not. You can also use a visibility condition to show or hide the menu preferences and appointment date fields depending on the checkbox value. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/branching-case-flow-based-decision

NEW QUESTION # 31
Which two statements about data records are true? (Choose two.)
Available Choices (select all choices that are correct,

A. Data records need unique user-generated IDs
B. Data records require external storage
C. Data records are displayed in a drop-down list by default
D. Data records define permissible values for data fields

Answer: A,D

Explanation:
These two statements about data records are true. Data records are values for the fields that are associated with a specific data object, such as a customer or a product. Data records need unique user-generated IDs to identify each record in the data object. Data records define permissible values for data fields, which limit the input values to valid options, reduce errors, and allow for automation. Reference: https://academy.pega.com/topic/data-records/v4

NEW QUESTION # 32
Which two requirements ensure that valid data is used in a case? (Choose two.) Available Choices (select all choices that are correct)

A. The data is locally sourced
B. The data is the correct field type
C. The data is organized in a data type
D. The data fits the business logic

Answer: B,D

Explanation:
These two requirements ensure that valid data is used in a case. The data fits the business logic means that the data values are consistent with the rules and conditions that define the case behavior and outcome. The data is the correct field type means that the data values match the expected format and structure of the field properties, such as text, number, date, or email. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-types https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/field-values

NEW QUESTION # 33
An event center has a case type that allows customers to book a dining room for events After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs.
* If customers do not ask for catering. they receive a rental rate quote for the dining room
* If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote Which two options do you use to configure the case type to achieve the requested behavior? (Choose two.)

A. Create parallel processes for providing menu preferences and for providing the customer with the rental rate quote
B. Configure the menu preferences and appointment date fields with a visibility condition if the customer selects the catering checkbox.
C. Create a checkbox for customers to indicate whether they want catering for the event Add a decision shape that evaluates whether the customer checks the box
D. Create a process for customers to indicate menu preferences Add the process as a case-wide optional action

Answer: B,C

NEW QUESTION # 34
A Declare expression evaluates a circumstanced decision tree. The decision tree evaluates a property set by a data transform. What two steps do you perform to ensure that the decision tree is configured properly ? (Choose 2)

A. Test the data transform to verity the result is correct
B. Configure a test page with data to satisfy the circumstancing condition
C. Specify the value of the circumstancing property when prompted in the run rule dialog
D. Test the declare expression to verify that the rule is configured correctly

Answer: B,C

NEW QUESTION # 35
You notice that the scope of your project exceeds the original estimates, and the Minimum Lovable Product (MLP) might not be delivered on time. Which team member do you contact to verify the project plan and manage expectations for the release schedule?
Available Choices (select all choices that are correct)

A. Citizen developer
B. Lead business architect
C. Project delivery leader
D. Deployment architect

Answer: C

Explanation:
The project delivery leader is responsible for managing the project plan, scope, budget, and timeline, as well as communicating with stakeholders and resolving issues. The project delivery leader should be contacted to verify the project plan and manage expectations for the release schedule when the scope of the project exceeds the original estimates. Reference: https://academy.pega.com/library/82/pega-project-delivery-methodology

NEW QUESTION # 36
Users create Insurance Coverage Request Cases to authorize insurance payments. Users enter information that includes the name of the patient, the date of the procedure and the type of the procedure. After entering the information, user submits the request for a review of the patient's insurance policy. Because multiple users enter requests, duplicate request can occur. A request is considered a duplicate if the patient name, procedure type, procedure date match an existing request. You have been given two requirements:
- Ensure that users can identify duplicate requests.
- If a case is duplicate, it is not written to the database. Otherwise, write the case to the database.
Which two options configure application so that users can identify duplicate requests? (Choose two)

A. Configure a validate rule to validate matching cases.
B. Configure weighted conditions.
C. Configure a duplicate search decision table and add it to a Decision shape
D. Add a duplicate search step to the case life cycle design.

Answer: A,C

NEW QUESTION # 37
You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days What is the process that you follow to create this visualization?
Available Choices (select all choices that are correct)

A. Open the Explore data landing page, and then create a new insight
B. Open the Explore data landing page and then add a Reporting widget
C. Open the Channels landing page and then add a new portal
D. Open the Data landing page and then create a new insight

Answer: A

Explanation:
To create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days, you can open the Explore data landing page, and then create a new insight. An insight is a visualization of data that you can use to monitor key performance indicators, identify trends, and discover opportunities for improvement. You can create insights from the Explore data landing page in App Studio. Reference: https://community.pega.com/knowledgebase/articles/reporting/86/creating-insights

NEW QUESTION # 38
Which two requirements can you support by configuring a mobile channel in App Studio? (Choose two.) Available Choices (select all choices that are correct)

A. Grant access to the mobile app for a specific user
B. Lock the application after 20 minutes of inactivity
C. Configure a left swipe behavior to open a message
D. Set the dimensions of an application icon to 180x180 pixels

Answer: B,C

Explanation:
These two requirements can be supported by configuring a mobile channel in App Studio. A mobile channel allows you to define various settings and features for your mobile app, such as security, branding, navigation, gestures, push notifications, offline support, and so on. Reference: https://community.pega.com/knowledgebase/articles/mobile/86/configuring-mobile-app-channels

NEW QUESTION # 39
You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the_____________ in the service level to 3 days Available Choices (select all choices that are correct)

A. passed deadline
B. deadline
C. goal
D. urgency

Answer: B

Explanation:
To meet this requirement, you need to set the deadline in the service level to 3 days. The deadline defines when to take action because a step or case is past due. The deadline interval is measured from when an assignment is ready for a user. Reference: https://academy.pega.com/topic/deadline-interval/v1

NEW QUESTION # 40
In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of the following do you use as the data source for this drop-down list ?