New CIS-HR Test Materials & Valid CIS-HR Test Engine [Q27-Q51]

New CIS-HR Test Materials & Valid CIS-HR Test Engine

CIS-HR Updated Exam Dumps [2023] Practice Valid Exam Dumps Question

NEW QUESTION 27
When creating a PDF Document template, the Document revision field must be completed. How does the system determine which documents are available to be selected for this field?

A. You must be a member of the Owning Group for the Managed Document
B. You must have created the Managed Document record
C. All Documents are visible
D. Your group memberships and the Document owner field on the Managed Document record

Answer: D

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/PDFTemplate.html

NEW QUESTION 28
On the HR Case form, some HR Services have associated Response templates.
What determines which HR Services have Response Templates?

A. The User Criteria on the HR Service
B. The table and conditions on the Response Template record
C. The HR Criteria on the HR Service
D. The HR Criteria on the Response Template record

Answer: B

NEW QUESTION 29
If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

A. read and contribute articles
B. read articles, but not contribute
C. can neither read nor contribute articles
D. contribute, but not read articles

Answer: C

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/task/t_SelectUserCriteria.html

NEW QUESTION 30
Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?

A. Both are required.
B. Only HR Profile table is required in HR.
C. Neither are required.
D. Only the User table is required in HR.

Answer: A

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/madrid-hr-service-delivery/page/product/human-resources/ concept/c_CustomizedProfileInformation.html

NEW QUESTION 31
ServiceNow has identified 3 maturity levels for an HR customer.
What are they?

A. Managed Interactions, Self-Reliance, Automated Services
B. Managed Interactions, Self-Help, Advanced Services
C. No automation, Self-reliance, Smart Services
D. Managed Interactions, Self-Reliance, Smart Services

Answer: D

Explanation:
Explanation/Reference: https://www.servicenow.es/content/dam/servicenow-assets/public/en-us/doc-type/other-document/ csc/human-resources-journey-doc.pdf

NEW QUESTION 32
How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?

A. Using HR Criteria
B. Client roles automatically limit what is visible to employees
C. Using User Criteria
D. All employees will see the same information

Answer: C

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/ task/CreateModHRContType.html

NEW QUESTION 33
What is the primary purpose of HR Topic Categories?

A. They group common HR Services.
B. They group common HR Catalog Items.
C. They group common HR employees.
D. They group common HR templates.

Answer: A

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/jakarta-hr-service-delivery/page/product/human-resources/ reference/r_HRCaseCategories.html

NEW QUESTION 34
How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?

A. Using HR Criteria
B. Client roles automatically limit what is visible to employees
C. Using User Criteria
D. All employees will see the same information

Answer: C

NEW QUESTION 35
An employee in Chicago submits a request using the Employee Service Center. The HR Case template associated with the HR Service defines the Skills needed, but not an Assignment Group.
Using base platform functionality, which of the following is the first step the system takes to assign the Case?

A. An Assignment Rule creates a list of possible assignees
B. The Case must be manually assigned
C. An Assignment Rule assigns the Case to a group
D. A Matching Rule assigns the Case to a group

Answer: C

Explanation:
Explanation/Reference:
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources- global/concept/c_UseAssignmentRules-global.html

NEW QUESTION 36
When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail.
What are the basic categories used?

A. HR Service, Topic Category, COE.
B. HR Service, Topic Detail, Topic Category, COE.
C. HR Service, Topic Detail, COE.
D. HR Service, Topic Category, Activity Category, Activities, COE.

Answer: B

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/hr-service-categorization.html

NEW QUESTION 37
What are the key differentiators between an HR Profile record and a User record? (Choose three.)

A. The HR Profile is intended to store confidential employee data that is pertinent for HR.
B. The HR Profile includes group membership information.
C. The HR Profile stores login credential information.
D. The HR Profile may include employee marital status.
E. The HR Profile stores the employee's assigned delegates.
F. The HR Profile includes employee organizational information like Colleagues.

Answer: A,D,E

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileRecords.html

NEW QUESTION 38
HR Profiles may be created for multiple employees using conditions and criteria in which module?

A. Bulk Cases
B. Create new Case
C. Create Human Resources Profile
D. Generate HR Profiles

Answer: D

NEW QUESTION 39
If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?

A. HR Service and HR Template.
B. HR Service, HR Template, and Record Producer.
C. HR Service.
D. HR Service, HR Template, Record Producer, and Lifecycle event type.

Answer: C

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-release-notes/page/release-notes/hr-service-delivery/ hr-service-delivery-rns.html

NEW QUESTION 40
When creating a PDF Document template, the Document revision field must be completed.
How does the system determine which documents are available to be selected for this field?

A. You must be a member of the Owning Group for the Managed Document
B. You must have created the Managed Document record
C. All Documents are visible
D. Your group memberships and the Document owner field on the Managed Document record

Answer: D

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/PDFTemplate.html

NEW QUESTION 41
What do Client Roles define?

A. Roles that come into force if user uses a browser client.
B. Named roles (eg VP of Operations, SVP Sales) for a customer's clients.
C. Groups for the customer's clients.
D. Access for new hires, employees, alumni, contingent, and contract workers.

Answer: D

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/c_ClientRoles.html

NEW QUESTION 42
Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?

A. Both are required.
B. Only HR Profile table is required in HR.
C. Neither are required.
D. Only the User table is required in HR.

Answer: A

NEW QUESTION 43
What determines if a user can view a Knowledge article?

A. HR Criteria
B. Can/Cannot Read User Criteria
C. ACL Rules
D. Can/Cannot Contribute User Criteria

Answer: B

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/task/t_SelectUCArticle.html

NEW QUESTION 44
In the base ServiceNow instance, how are User Criteria used?

A. To control which users can access the HR Service Portal
B. To control which users can access the HR Case application
C. To control read and write access to Knowledge bases and articles
D. To control what a user sees in the information and suggested reading widgets

Answer: C

NEW QUESTION 45
What is the minimum role required to access the HR Properties module?

A. HR Manager [sn_hr_core.manager]
B. HR Admin [sn_hr_core.admin]
C. LE Admin [sn_hr_le.admin]
D. Admin [admin]

Answer: B

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/t_HRProperties.html

NEW QUESTION 46
If a customer has a huge employee population, complex organizational structures, and requires custom integrations and language translations, what level of configuration complexity would their project be considered?

A. Nominal
B. Drastic
C. Major
D. Low

Answer: C

NEW QUESTION 47
Which of the following are examples of HR application scopes? (Choose four.)

A. Human Resources: COE
B. Human Resources: Integrations
C. Human Resources: Service Portal
D. Human Resources: Global
E. Human Resources: Core
F. Human Resources: Lifecycle Events
G. Human Resources: Knowledge

Answer: B,D,E,G

NEW QUESTION 48
In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

A. Client Rules
B. Matching Rules
C. ACLs
D. Escalation Rules

Answer: B

NEW QUESTION 49
When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?

A. HR Service, Topic Category, COE.
B. HR Service, Topic Detail, Topic Category, COE.
C. HR Service, Topic Detail, COE.
D. HR Service, Topic Category, Activity Category, Activities, COE.

Answer: B

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/hr-service-categorization.html

NEW QUESTION 50
If the HR Admin [sn_hr_core.admin] needs to develop within the HR application but cannot have the system Admin role, what additional role should be granted?