New SureTorrent CSA Exam Questions Real CSA Dumps Updated on Dec 03, 2024 [Q211-Q231]

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New SureTorrent CSA Exam Questions| Real CSA Dumps Updated on Dec 03, 2024

CSA Braindumps – CSA Questions to Get Better Grades


ServiceNow CSA Exam is an essential certification program for professionals who work with the ServiceNow platform. It validates the skills and knowledge required to manage and support the platform effectively. Passing the exam is a valuable achievement that can open up new career opportunities and enhance your credibility in the ITSM field.


ServiceNow CSA Exam Syllabus Topics:

TopicDetails
Topic 1
  • Self Service & Automation: Sub-topics related to knowledge management, service catalog, and flow designer are present in this topic. Lastly, it discusses virtual agent sub-topic.
Topic 2
  • Database Management: The topic of database management focuses on data schema, application or access control, importing data. Lastly, it focuses on CMDB and CSDM.
Topic 3
  • Platform Overview and Navigation: ServiceNow Platform overview and platform capabilities and services are discussed in this topic. It also delves into the ServiceNow Instance and Next Experience Unified Navigation.

 

NEW QUESTION # 211
Which tables are available by default in a ServiceNow instance?
Choose 3 answers

  • A. Task
  • B. User
  • C. Project
  • D. Incident
  • E. Item
  • F. Issue

Answer: A,B,D

Explanation:
These tables are available by default in a ServiceNow instance because they are part of the core platform and are used to store essential data for users, incidents, and tasks. The other tables are not available by default, but can be created or activated by installing plugins or applications.
References1: Tables & Dictionary - Frequently asked Questions (FAQ) - ServiceNow2: ServiceNow - The List of All Tables (sys_db_object)3: How To Set A Default Field Value in ServiceNow? - The Snowball


NEW QUESTION # 212
A Role is defined as what?

  • A. A set of access control rules
  • B. A Persona in a workflow
  • C. A set of user access policies
  • D. A collection of permissions

Answer: D

Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/roles/concept/c_Roles.html


NEW QUESTION # 213
When you set a policy that is applied to all data entered into the platform (UI, Import Sets, or Web Services), where does this policy run by default?

  • A. Server
  • B. Browser
  • C. Client
  • D. Network

Answer: A


NEW QUESTION # 214
What is a no-code approach to control the mandatory or read-only state of a form field?

  • A. UI Script
  • B. UI RuIe
  • C. Client Script
  • D. UI Policy
  • E. UI Action

Answer: D


NEW QUESTION # 215
Which element is used to track items not saved with a field, in a record?

  • A. List Editor
  • B. Sidebar
  • C. Activity formatter
  • D. Dictionary

Answer: C

Explanation:
The activity formatter provides an easy way to track items not saved with a field in the record, such as journal fields like comments and work notes1.
ReferencesFormatters and Related Lists


NEW QUESTION # 216
What tool is used to import data from various data sources, and map that data into ServiceMow tables?

  • A. Import Set
  • B. Transform Set
  • C. Data Pack
  • D. Update Set

Answer: A


NEW QUESTION # 217
What is a schema map?

  • A. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
  • B. A schema map graphically displays the Configuration Items that support a business service
  • C. A schema map graphically organizes the visual task boards for the CMDB
  • D. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema

Answer: D

Explanation:
Explanation/Reference:


NEW QUESTION # 218
Tables are made up of which of the following?

  • A. records
  • B. fields
  • C. lists
  • D. forms.

Answer: A,B


NEW QUESTION # 219
Which one of the following statements describes the purpose of a Service Catalog workflow?

  • A. Although a Service Catalog workflow cannot send notifications, the workflow drives complex
    fulfillment processes
  • B. A Service Catalog workflow generates three basic components: item variable types, tasks, and
    notifications
  • C. A Service Catalog workflow is used to drive complex fulfillment processes and sends notifications to
    defined users or groups
  • D. A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals

Answer: C


NEW QUESTION # 220
What are the main components of the Form Design interface? (Choose three.)

  • A. Form Layout
  • B. Page Header
  • C. Field Picker
  • D. Field Navigator
  • E. Field Layout

Answer: A,B,D


NEW QUESTION # 221
A Role is defined as what?

  • A. A Persona in a workflow
  • B. A set of access control rules
  • C. A collection of permissions
  • D. A set of user access policies

Answer: B


NEW QUESTION # 222
Which certificate-based authentication methods can be enabled so that users can log into the Service Portal?
(Select all that apply) Select 2 Answers from the below options

  • A. Common Access Card (CAC)
  • B. Domain Authentication Card (DAC)
  • C. Personal Identify Verification (PIV)
  • D. Extended Validation Access (EVA)
  • E. Organization Verification Card (OVC)

Answer: A,C


NEW QUESTION # 223
What import utility do you use when the field names on the import set match the name of the fields on the Target table?

  • A. Automatic Mapping
  • B. Mapping Assist
  • C. Schema Mapping
  • D. Mapping Dashboard

Answer: A

Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/script/server-scripting/concept/c_Mappi


NEW QUESTION # 224
Which would NOT appear in the History section of the Application Navigator?

  • A. Lists
  • B. Forms
  • C. Records
  • D. UI Pages

Answer: D


NEW QUESTION # 225
Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?

  • A. Database View
  • B. Dependency Map
  • C. Schema Map
  • D. Dependency View

Answer: D

Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/business-service-management-map


NEW QUESTION # 226
What actions art taken to filter a long list of records to show only those which have "email" Short Description?

  • A. Click List Magnifier to expand column search. on Short Description type %email. click enter
  • B. Click List Magnifier to expand column search, on Short Description type 'email, dick enter
  • C. Click List Magnifier to expand column search, on Short Description, type email, click enter
  • D. On Search box. select text, type email, click enter

Answer: B


NEW QUESTION # 227
User records are stored in which table?

  • A. User [u_sys_user]
  • B. User [sn_user]
  • C. User [sys_user]
  • D. User [s_user]

Answer: C

Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-platform-user-interface/page/administer/navigation-and-ui/concept/c_U


NEW QUESTION # 228
What are the four knowledge workflows available in the ServiceNow base instance?

  • A. Retire Knowledge: Moves a knowledge article to the retired state.
  • B. Instant Publish: Immediately publishes a draft article without requiring an approval
  • C. Approval publish: Request approval from a manager of the knowledge base before moving the article it the publish state
  • D. Instant Retire: Immediately retires a published article without requiring an approval

Answer: C


NEW QUESTION # 229
database live at the Data Center.

  • A. True
  • B. False

Answer: A


NEW QUESTION # 230
What are the three key tables in an enterprise CMDO?
Choose 3 angwers

  • A. sh_eomdb
  • B. cmdb_bak
  • C. sn_cmdt_bak
  • D. cmap
  • E. cmdb_ci
  • F. cmap_ret_ci
  • G. Sh_emdb_ci

Answer: D,E,F


NEW QUESTION # 231
......

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