Updated Mar-2025 100% Cover Real 78201X Exam Questions - 100% Pass Guarantee
Use Real Avaya Dumps - 100% Free 78201X Exam Dumps
Passing the Avaya 78201X exam is a great achievement for any IT professional. Avaya IP Office™ Platform Support Certified Exam certification demonstrates the candidate's proficiency in Avaya IP Office™ Platform Support and their ability to troubleshoot complex issues. Avaya IP Office™ Platform Support Certified Exam certification also opens up various job opportunities in the technology industry, including Avaya IP Office™ Platform Support Engineer, Avaya IP Office™ Platform Support Technician, and Avaya IP Office™ Platform Support Analyst.
NEW QUESTION # 34
A customer wants to hear a secondary dial-tone when making outgoing calls.
Where is this function enabled?
- A. System Telephony
- B. Short Code
- C. User Telephony
- D. ARS table
Answer: B
NEW QUESTION # 35
If the in-use trunk is out of service, a customer needs to ensure that outgoing calls can use a secondary route.
How would this be achieved?
- A. by enabling the In Service option and add the primary ARS in the In Service Route on the secondary ARS
- B. by setting the Time Profile with a business hours profile, and adding a secondary ARS in the Out of Hours Route on the primary ARS
- C. by setting an Out of Service trunk on the primary trunk
- D. by enabling the In Service option and add a secondary ARS in the Out of Service Route on the primary ARS
Answer: D
Explanation:
To ensure that outgoing calls can use a secondary route if the primary trunk is out of service, the In Service option should be enabled. You would then add a secondary ARS (Automatic Route Selection) in the Out of Service Route on the primary ARS. This ensures that if the primary trunk becomes unavailable, the secondary route will be used for outgoing calls.
NEW QUESTION # 36
Which two applications are supported by the Unified Communication Module (UCM) without the need for an external server? (Select two.)
- A. Embedded Voicemail Pro
- B. Avaya Aura® Messaging
- C. Avaya Call Management System
- D. one-X® Portal
- E. Avaya Aura® Conferencing
Answer: A,D
NEW QUESTION # 37
A customer's main number is routed to the destination VM:Main in the incoming call route menu.
Where should you now look to see the routing of these calls?
- A. Users
- B. Voicemail Pro Modules
- C. Hunt Groups
- D. Auto Attendant menu
Answer: B
NEW QUESTION # 38
Which method is NOT recommended to avoid corruption of the data on the SD card when removing the SD card from the IP Office?
- A. Pull out the card. Special shutdown is not required.
- B. Use the Manager application to shut down the card before removing the SD card.
- C. Dial the shutdown short code to shut down the card before removing the SD card.
- D. Use System Monitor to shut down the card before removing the SD card.
Answer: A
Explanation:
Reference:
https://www.manualslib.com/manual/824589/Avaya-Ip-Office-Essential-Edition.html?page=92
NEW QUESTION # 39
What is the purpose of the "SMTP Authentication" setting in the email configuration of Avaya IP Office?
- A. It enables email communication between IP Office and the SMTP server without requiring login credentials.
- B. It requires login credentials to be entered for email communication between IP Office and the SMTP server.
- C. It disables email communication between IP Office and the SMTP server.
- D. It encrypts email communication between IP Office and the SMTP server using SSL/TLS.
Answer: B
NEW QUESTION # 40
A customer wants to ensure that a warning message is heard by the participants of the call when call recording is enabled.
To enable this warning message, which setting needs to be set?
- A. Edit the applicable user on either the Manager Application or the Web Manager, and enable 'Play advice on Call Recording' on the Voice Recording tab.
- B. From the Web Manager, go to Applications > Media Manager and enable 'Play advice on Call Recording'.
- C. In the Manager application, go to the system settings and enable "Play advice on Call Recording' on the Voicemail tab.
- D. From the Voicemail Pro Client go to Administration > Preferences > General and enable Play advice on Call Recording' on the General tab
Answer: A
Explanation:
To ensure that a warning message is heard by participants when call recording is enabled, you need to edit the applicable user either in the Manager Application or Web Manager. On the Voice Recording tab, enable the option "Play advice on Call Recording". This setting ensures that a warning message is played to the call participants when recording starts.
NEW QUESTION # 41
Providers are components of one-X Portal, each of which performs a specific role.
What is the Telephony CSTA provider responsible for?
- A. It handles telephony communications to and from the IP Office systems assigned to it.
- B. It handles direct interaction with the voicemail server for features such as message playback via the browser.
- C. It handles obtaining directory information from the IP Office systems.
- D. It handles the browser connections between users and the one-X Portal server.
Answer: A
NEW QUESTION # 42
A customer tells you that the IP Office VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you should do to determine the cause of the delay? (Choose two.)
- A. Use SSA.
- B. Examine the IP Telephone VoIP settings.
- C. Enable RTCP monitoring.
- D. Use debug view.
- E. Use Wireshark.
Answer: A,C
NEW QUESTION # 43
Which application can be used to display the configuration size of the Avaya IP Office system?
- A. Web LM Application
- B. Web Manager Application
- C. System Status Application
- D. Manager Application
Answer: C
Explanation:
The System Status Application can be used to display the configuration size of the Avaya IP Office system.
NEW QUESTION # 44
When you first power on the IP Office, there are two default incoming call routes; one is to route all voice calls to the Hunt Group main, which contains the first 10 extensions, and the other is for data calls.
Where do the data calls go by default?
- A. Extension "Modern"
- B. Hunt group "Data"
- C. Hunt group "Main"
- D. RAS access "Dialin"
Answer: D
NEW QUESTION # 45
There are two applications where System Alarms can be viewed, but only one of the Applications has the ability to create notification of an alarm via email.
Which application has the ability to create notification of an alarm via email?
- A. Manager Application
- B. Web Manager Application
- C. Monitor Application
- D. System Status Application
Answer: A
NEW QUESTION # 46
If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?
- A. A caller will hear an automated voice saying "Please Hold", which can be customized to play a different message by configuring the Music-on-Hold source.
- B. A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.
- C. A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.
- D. A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.
Answer: B
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100119917
NEW QUESTION # 47
Refer to the Exhibit.
A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of "Service" is checked, which resource is used?
- A. the Help button in Manager
- B. the IP_Office_Alarms file in the Admin Lite in the folder \snmp_mibs\IPOffice\
- C. the IP_Office_Alarms file in the Manager application installation directory
- D. the IP_Office_Alarms file in the Admin CD in the folder \snmp_mibs\IPOffice\
Answer: D
Explanation:
The IP_Office_Alarms file located in the Admin CD under the *\snmp_mibs\IPOffice* directory contains details about alarms and their severity levels. When an Event Entity such as "Service" is selected, this resource is used to describe the details of the alarm severity levels and other alarm-related information.
NEW QUESTION # 48
For trunks with a combo card, which two types of cards could be present? (Choose two.)
- A. Analog
- B. E&M
- C. PRI
- D. BRI
- E. SIP
Answer: A,D
NEW QUESTION # 49
In Server Edition Select mode, what method can be utilized to add new users?
- A. Outlook Plugin
- B. LMS import
- C. Manual user duplication
- D. LDAP integration
Answer: D
NEW QUESTION # 50
A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site. Which application would be the most appropriate for these users, given their needs?
- A. one-X Mobile Preferred
- B. Mobile Twinning
- C. Avaya Communicator
- D. Avaya Equinox
Answer: D
NEW QUESTION # 51
Which two profile licenses, that are used for user configuration, can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client)? (Choose two.)
- A. Power User
- B. Office Worker User
- C. Basic User
- D. Remote Worker User
Answer: A,B
Explanation:
The two profile licenses that can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client) are:
Office Worker User: This profile license provides the required functionality for the Avaya Workplace client, supporting VoIP services on desktop and tablet devices.
Power User: This profile license also supports the use of the Avaya Workplace client, offering advanced features for VoIP communication on desktop and tablet devices.
NEW QUESTION # 52
When you connect to the Avaya IP Office using System Monitor, the time, date, and IP address of the system you are connected to is displayed.
Which additional key piece of information is displayed?
- A. the date of the last system upgrade
- B. the name of the last user to connect to the system using System Monitor
- C. the time the system has been up since the last reboot
- D. the last time any changes were made to the system
Answer: C
Explanation:
When you connect to the Avaya IP Office using System Monitor, it displays several key pieces of information, including the time, date, and IP address of the system. Additionally, it shows the time the system has been up since the last reboot, providing insight into the system's uptime.
NEW QUESTION # 53
There is a recommended order to powering up the Avaya IP Office 500V2.
Why is the first step to power up the expansion modules before powering up the control unit?
- A. All expansion units need to be powered for the control unit to discover them.
- B. It is easier to start with the expansion unit at the top and then work your way down.
- C. The expansion units take longer to power up.
- D. The configuration files from the expansion units SD cards need to be loaded before the control unit is started.
Answer: A
Explanation:
The reason to power up the expansion modules before the control unit is that the control unit needs to discover the expansion units during the startup process. If the expansion units are not powered on first, the control unit may fail to detect and configure them properly.
NEW QUESTION # 54
By adding a 4-port expansion card to the Avaya IP Office 500V2, how many expansion units can the Avaya IP Office support in total?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
Explanation:
By adding a 4-port expansion card to the Avaya IP Office 500V2, the system can support a maximum of 14 expansion units in total. The IP Office 500V2 supports a flexible expansion configuration, and this card allows for additional ports to connect more devices, such as phones or trunk lines.
NEW QUESTION # 55
Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office. What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?
- A. Set DDI/DID to their Login code
- B. Assign DDI/DID to a voicemail module "Recording"
- C. Assign DDI/DID numbers to their extensions
- D. Assign DDI/DID to the short code feature "Voicemail Collect"
Answer: D
NEW QUESTION # 56
During the installation of a Server Edition, the New Hardware screen detects the presence of a second hard drive. For which application is this additional hard drive typically used?
- A. One-X® Portal
- B. Avaya Contact Recorder
- C. Voicemail Pro
- D. Call Detail Records
- E. Web Services
Answer: C
NEW QUESTION # 57
Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?
- A. /dynamic
- B. /backup
- C. /lvmail
- D. /primary
- E. /temp
Answer: D
NEW QUESTION # 58
A customer is using Voicemail Pro and would like to configure voicemails to be sent to email. However, they would like to use the most secure method possible.
Which two methods can the technician suggest for sending voicemails via email? (Choose two.)
- A. MAPI
- B. SMTP with STARTTLS encryption
- C. TAPI
- D. Outlook
- E. SNMP
Answer: A,B
Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/100174760 Page: 57
NEW QUESTION # 59
......
78201X Dumps PDF - 78201X Real Exam Questions Answers: https://www.suretorrent.com/78201X-exam-guide-torrent.html
Realistic 78201X Dumps Latest Practice Tests Dumps: https://drive.google.com/open?id=13_FAqb1a7F175WlEFXriqrTI4Xttx3vr