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NEW QUESTION 63
A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck Which three steps should a Consultant recommend to track the number of parts consumed? (Choose three )
- A. Build a report to view inventory Transactions
- B. Build a report to view Products Consumed on Work Orders.
- C. Build a report using :he Service Appointment Inventory module.
- D. Build a report using the Work Order inventory module.
- E. Build a report to view Products Consumed on Work Order Line Items.
Answer: A,D,E
NEW QUESTION 64
A client runs an application on a background worker dyno. The application allows its users to request personalized information as a PDF. At peak usage, the app processes millions of requests at once. The resulting number of requests has caused a bottleneck that is impacting its performance.
Which two solutions can an Architect recommend to resolve the bottleneck and improve performance?
(Choose two.)
- A. Add a CDN add-on from the Elements marketplace.
- B. Increase the number of workers to consume the job faster.
- C. Add Heroku Redis as a job queue.
- D. Move the application to a Private Space.
Answer: B,D
NEW QUESTION 65
Universal Containers is deploying Field Service Lightning in Europe, where pricing varies by country.
What Price Book structure is recommended?
- A. Utilize a standard Price Book specific to each country.
- B. Utilize a custom Price Book with pricing rules applied.
- C. Utilize a custom Price Book specific to each country.
- D. Utilize the standard Price Book with pricing rules applied.
Answer: C
NEW QUESTION 66
Universal Containers is receiving increased complaints about incomplete Work Orders.
What option should a Consultant recommend to improve this situation?
- A. Change the Scheduling Rules.
- B. Decrease Resource Rank Score.
- C. Send an email CSAT survey.
- D. Implement Signature Capture.
Answer: D
NEW QUESTION 67
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient inventory.
Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?
- A. Mark all completed Work Order Line Items as "Completed". Mark the incomplete Work Order Line Item as
"Cannot Complete", and enter details in the Description field. Mark the parent Work Order as "Cancelled." - B. Mark all Work Order Line Items as "Cannot Complete," including the incomplete Work Order Line Item; mark the parent Work Order as "In Progress".
- C. Mark all completed Work Order Line Items as "Completed". Mark the incomplete Work Order Line Item as
"Cannot Complete" and enter details in the Description field. Mark the parent Work Order as "Cannot Complete". - D. Mark all completed Work Order Line Items as "Completed". Mark the incomplete Work Order Line Item as
"Cannot Complete" and enter details in the Description field. Mark the parent Work Order as "Closed".
Answer: C
NEW QUESTION 68
Technicians earn certifications that must be renewed periodically to ensure their skills remain up-to-date. How can these certifications be managed on the Resource?
- A. Add the Resource Skill and track certification using reminder.
- B. Add the Resource Skill and set the End Date.
- C. Add the Resource Skill and remove from the Service Territory once expired
- D. Add the Resource Skill and create Absence once expired
Answer: B
NEW QUESTION 69
What set of configurations make up Scheduling Policies and let companies adhere to their business constraints and preferences?
- A. Service Objectives and Work Types
- B. Service Contracts and Service Levels
- C. Service Objectives and WonX Rules
- D. Service Levels and Work Rules
Answer: C
NEW QUESTION 70
Cloud Kicks has the following requirements:
- Data needs to be sent from Salesforce to an external system to generate invoices from their Order Management System (OMS).
- A Salesforce administrator must be able to customize which fields will be sent to the external system without changing code.
What are two approaches for fulfilling these requirements? (Choose two.)
- A. Turn on the field-level security permissions for the fields to send.
- B. An Outbound Message to determine which fields to send to the OMS.
- C. An ObjectField to determine which fields to send in an HTTP callout.
- D. A Field Set that determines which fields to send in an HTTP callout.
Answer: B,D
NEW QUESTION 71
Universal Containers experienced an outage with their production Heroku Postgres database due to a fault with the underlying infrastructure. The database was unavailable for an hour. The database is on the Standard-0 plan.
Which two actions should an Architect recommend to mitigate such database failures and outages in the future? (Choose two.)
- A. Migrate the database to a Premium-tier plan.
- B. Migrate the database to a larger Standard-tier plan.
- C. Create a follower database that uses the same plan as the leader.
- D. Create a fork of the database that uses the same plan as the leader.
Answer: B,C
Explanation:
Explanation/Reference: https://devcenter.heroku.com/articles/updating-heroku-postgres-databases
NEW QUESTION 72
A client is running an app on 20 Standard-2x dynos. They are noticing highly variable performance when the application is experiencing a heavy load.
Which two suggestions should an Architect make in this scenario? (Choose two.)
- A. Add additional Standard-2x dynos.
- B. Configure the app to use Standard-lx dynos.
- C. Configure the app to use Performance dynos.
- D. Install a performance monitoring tool.
Answer: A,C
Explanation:
Explanation/Reference: https://devcenter.heroku.com/articles/optimizing-dyno-usage
NEW QUESTION 73
Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work.
Which two capabilities will now be available? (Choose two.)
- A. Attach Knowledge Articles to Work Order Line Hems Only.
- B. Attach Articles to Work Orders and Work Order Line Items.
- C. Manage Attached Articles and Search the Knowledge Base
- D. include Quick Actions and Global Actions in Attached Articles.
Answer: B,C
NEW QUESTION 74
Universal Containers has enabled Field Service Lightning and is looking to enable Entitlements for Work Orders.
What should a Consultant take into consideration?
- A. Managing page layouts and validation rules can be done in Salesforce Lightning.
- B. Creating Entitlements for Cases and Work Orders must be separated.
- C. Managing page layouts and milestone trackers can be done in the Salesforce mobile app.
- D. Creating Entitlements for Work Orders requires Lightning to be enabled.
Answer: B
NEW QUESTION 75
Universal Containers has a custom object with millions of rows of data.
When executing SOQL queries, which three options prevent a query from being selective? (Choose three.)
- A. Utilizing a custom index on a deterministic formula field.
- B. Using trailing % wildcards.
- C. Utilizing NOT and != operators.
- D. Using leading % wildcards.
- E. Performing large loads and deletions.
Answer: A,B,D
NEW QUESTION 76
A platform as a service (PaaS) is:
- A. A piece of software in the cloud that you can use just by logging in
- B. A way to deliver hardware and software tools, such as those needed for application development, to users as a service
- C. A monthly bare-metal server rental service
- D. A service to help you buy and install your own server hardware
Answer: B
NEW QUESTION 77
Salesforce Connect is used for:
- A. Bidirectional syncing of external data in Salesforce
- B. Developing ETL services
- C. Proxying external data into Salesforce
- D. Replicating external data into Salesforce
Answer: C
NEW QUESTION 78
Which of the following is NOT an advantage of Salesforce Connect over ETL?
- A. Standard protocols like OData can easily proxy external data into Salesforce.
- B. If the origin is offline, the data is still available via Salesforce Connect.
- C. Data security can be enforced using per-user or per-application authentication.
- D. The data is always fetched on demand
Answer: B
NEW QUESTION 79
Universal Containers has a Heroku Private Space with a VPN connection to their on-premise network. They want their remote employees to be able to access their Heroku applications using a VPN connection only.
Which solution should an Architect recommend?
- A. Configure a second VPN connection for the Private Space that remote employees can use.
- B. Enable remote employees to VPN into the company's on-premise network.
- C. Clone the Heroku applications to a second Private Space, and configure its VPN for remote employees.
- D. Add all remote employees to an Enterprise Team, and configure it to connect to the Private Space via SSO.
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION 80
Which Heroku feature allows you to deploy a real app complete with code, config, and add-ons already configured?
- A. Heroku Deployment wizard
- B. Heroku Buttons
- C. Heroku Getting Started guides
- D. git push heroku master
Answer: B
NEW QUESTION 81
A client's Heroku application syncs data between a Heroku Postgres database and a Salesforce org using the Salesforce Bulk API. The client has determined the application currently uses 90% of the client's daily Salesforce Bulk API limit.
To overcome this issue, what feature, to replace the Bulk API implementation in this scenario, should an Architect recommend?
- A. Custom Apex callouts
- B. Salesforce Connect
- C. Heroku Connect
- D. Salesforce SOAP API
Answer: C
Explanation:
Explanation/Reference: https://devcenter.heroku.com/articles/integrating-heroku-and-salesforce
NEW QUESTION 82
Universal Containers (UC) has a front-end web application and a back-end service application running on Heroku. The applications are running in the Common Runtime. Now, UC wants to prevent any public access to the back-end application. Which two Heroku features should an Architect propose?
- A. Private Space VPN Connections
- B. Private Spaces DNS Service Discovery
- C. Apache Kafka on Heroku
- D. Heroku Internal Routing
Answer: A,B
Explanation:
Explanation
- https //devcenterherokucom/articles/dataclips
NEW QUESTION 83
The primary benefit of a workflow outbound message over an Apex trigger is:
- A. The message can deliver the payload only as SOAP
- B. The message supports different authentication mechanisms
- C. Messages are completely declarative.
- D. The message can handle every database event.
Answer: C
NEW QUESTION 84
Cloud Kicks has a system environment that is complex, and they plan on creating a data governance program for the first time.
What are two initial actions Cloud Kicks should take to initiate an assessment of data architecture? (Choose two.)
- A. Work with executive sponsorship to assess enterprise data strategy and goals.
- B. Work with business units and IT to assess current operational systems and data models.
- C. Work with IT program managers to assess current velocity of projects in the pipeline.
- D. Work with database administrators to assess current database performance metrics.
Answer: A,B
NEW QUESTION 85
Get Cloudy Consulting needs to migrate a large volume of Contact data into Salesforce.com. This data migration will consist of the following:
* 95,000 existing contact records.
* 195,000 new contacts to be loaded.
* A Contact object, which as an external ID field that is unique and must be populated for all existing records.
Get Cloudy Consulting wants to reduce data load processing time.
What should an Architect recommend?
- A. Determine new records versus existing records with an Upsert operation.
- B. First, delete all existing records, and then load all records together via the Insert operation.
- C. Load new records via the Insert operation and existing records via the Update operation.
- D. Load Contact records together using the Streaming API via the Upsert operation.
Answer: C
NEW QUESTION 86
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