Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. Department of Disaster Assistance has started implementing a "Grants Management" project using public sector solutions tools. As part of the business process, the department staff has to send an agreement to the Grant Seeker on the funding amount and related conditions. The turnaround time from both parties in exchanging the documents with signatures takes longer than expected. What is the best way to solve the problem using the available toolset with minimum/less coding?

A) Set up the DocuSign integration electronic Signature and use Omniscript GenericDocuSign/ObtainEsignature to send the document to related parties
B) Install and Configure the DocuSign managed package for Salesforce and send the document envelope from the flow using apex action
C) Install and Configure the DocuSign managed package for Salesforce and send the document envelope from the flow using standard DocuSign actions
D) Set up the DocuSign integration electronic Signature and use Omniscript GenericDocuSign/sendEsignature to send the document to related parties

2. To allow a user to access the Public Sector Solutions Employee Experience pre-built application.
Which three permission sets need to be assigned?

A) Employee Productivity Plus Access
B) Employee Experience Community Access
C) Public Sector Solutions User Access
D) Employee Productivity Plus User Data Access
E) Employee Experience for Public Sector

3. Bohavhan has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes.
Bohavhan is looking for advice on providing up- to- date information about permit and license processes to constituents so their call center inbound call numbers can be reduced. Which solution would allow constituents to find answers to their questions before beginning the application process while reducing implementation and maintenance costs?

A) Implement Salesforce Knowledge, and publish articles to an authenticated Experience site page for constituents.
B) Implement Salesforce Knowledge, and publish articles to the Bohavhan public website via Lightning Out.
C) Implement Salesforce Knowledge, and publish articles to an unauthenticated Experience site page for constituents.
D) Implement Salesforce Knowledge, and publish articles to the Bohavhan public website CMS via outbound API calls.

4. A Technical Consultant at the Department of Disaster Assistance is designing a solution for the eSignature related use cases. As part of the research, the architect discovered that Public Sector Solutions provide booking integration without custom coding. Which of the three functionalities is readily available with this functionality?

A) Track the signed contract document and update the contract record status.
B) Approval process to invalidate a contract document that is pending signatures if a new contract document supersedes it.
C) Send a contact document for review and signatures.
D) Automatically invalidate a contract document that is pending signatures if a new contract document supersedes it.
E) Ability/Request to update the contents of the documents before signing by the reviewer

5. What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?

A) Budget Plan
B) Marketing Plan
C) User Stories
D) Functional requirements specification (FRS)

Solutions: