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Updated: Jul 17, 2026

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IBM M2170-652 Exam Overview:

Certification Vendor:IBM
Exam Name:IBM Cúram Sales Mastery Test v1
Exam Number:M2170-652
Related Certifications:IBM Cúram Social Program Management
Exam Format:Multiple Choice
Available Languages:English
Sample Questions:IBM M2170-652 Sample Questions
Exam Way:Online or internal IBM training-based assessment

IBM M2170-652 Exam Syllabus Topics:

SectionObjectives
Product Capabilities- Functional modules and features
  • 1. Case management and eligibility determination
    • 2. Benefits administration and service delivery
      IBM Cúram Social Program Management Overview- Core platform purpose and public sector use cases
      • 1. Government and public services applications
        • 2. Social program management capabilities
          Sales Positioning and Value Proposition- Value messaging for public sector clients
          • 1. Operational efficiency and cost reduction
            • 2. Improved citizen service delivery
              Solution Architecture- Technical architecture overview
              • 1. Component-based architecture
                • 2. Integration with enterprise systems
                  Sales Scenarios and Use Cases- Typical customer engagement scenarios
                  • 1. Digital transformation initiatives in government agencies
                    • 2. Public welfare program modernization
                      Competitive Landscape- Market positioning
                      • 1. Differentiators of IBM Cúram solution
                        • 2. Comparison with alternative social program platforms

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