Try HP : HP2-H65 practice torrent pass for sure
Updated: Sep 13, 2026
No. of Questions: 36 Questions & Answers with Testing Engine
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HP HP2-H65 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Personal Systems Services 2018 |
| Exam Number: | HP2-H65 |
| Exam Format: | Scenario-based, Multiple Response, Multiple Choice |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Exam Price: | $125 USD |
| Related Certifications: | HP Sales Certified Portfolio |
| Real Exam Qty: | 35 |
| Available Languages: | English |
| Exam Duration: | 60 minutes |
| Recommended Training: | HP Sales Enablement and Training Portal |
| Exam Registration: | Pearson VUE (historic) |
| Sample Questions: | HP HP2-H65 Sample Questions |
| Exam Way: | Computer-based testing (onsite at Pearson VUE centers / online proctored); RETIRED as of 2020 |
| Pre Condition: | No formal prerequisites; recommended basic knowledge of HP personal systems and sales experience |
HP HP2-H65 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Selling and Positioning HP Services | 30% | - Quoting, pricing and contract basics - Matching services to customer requirements - Value proposition and differentiators of HP services |
| HP Personal Systems Services Offerings | 35% | - Proactive and managed services - Installation, configuration and deployment services - Warranty and support services portfolio - Asset lifecycle and recovery services |
| Technical and Operational Knowledge | 15% | - Service delivery models and support processes - Service level agreements and coverage terms |
| Industry Trends and Customer Requirements | 20% | - Current trends in personal systems and services - Identifying and analyzing customer business and technical needs |
HP Selling HP Personal Systems Services 2018 Sample Questions:
Which tool allows a customer to see the recommended services for their selection of hardware on your e-commerce website?
- A. HP Sales Central
- B. HP Support Center
- C. HP Cross Sell Solution
- D. HP Cirrus
Correct Answer: A 🗳️
Which statement is true about a custom service contract compared to a standard service contract?
- A. Custom service contracts offer one serial number for HP products; standard contracts offer various serial numbers under multiple subscriptions.
- B. Custom service contracts offer the same standard SLAs as other contracts, but their service period duration is much longer than what a standard service contract can offer
- C. Custom service contracts offer an SLA that is adapted or tailored to the customer's needs while standard service contracts provide a standard SLA.
- D. Custom service contracts have only quarterly payment terms; standard service contracts offer installment payment terms.
Correct Answer: B 🗳️
Why does investing in HP Services matter to your customers?
- A. give customers incremental discounts on accessories
- B. earn money on rebates
- C. resell HP Services
- D. help reduce the impact of downtime and maximize employee productivity
Correct Answer: D 🗳️
Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy?
(Select two.)
- A. They need IT resources focused on innovation.
- B. They need to shift the IT focus/time from deployment tasks to core business activities.
- C. They need to increase security for sensitive data.
- D. They need to standardize IT implementations (global/multi-national, multi-location).
- E. They need to get reports about their IT performance environment.
Correct Answer: A,C 🗳️
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