Practice SAP Certified Technology Associate C-C4H225-12 exam. Online Exam Practice Tests with detailed explanations! Pass C-C4H225-12 with confidence!
C-C4H225-12 - Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Practice Tests 2023 | SureTorrent
NEW QUESTION 28
You are implementing Web Channel and you are told to use all web campaign types available. What are your choices?
- A. Overlay: to have content appear above the normal website content
- B. Category: to insert a category-level recommendation
- C. Embed: to replace a selected element on your website
- D. Space: to insert blank elements on your website
- E. Ribbon: to display a ribbon at the top or bottom of the page
Answer: A,C,E
NEW QUESTION 29
What information does the email channel set up form collect?
- A. Historic sales information
- B. Sending volumes
- C. Website information
- D. Email performance
- E. Product information
Answer: B,C,D
NEW QUESTION 30
What actions can an account owner perform on the Security Settings page?
- A. Set up IP access control.
- B. Create external events.
- C. Define the permitted email domains.
- D. Deactivate users.
Answer: A,C
NEW QUESTION 31
How does the IP access control functionality work?
- A. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two- step authentication.
- B. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. All other IPs are fully restricted.
- C. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other IPs are fully restricted.
- D. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two-step authentication.
Answer: A
NEW QUESTION 32
What does the CRM Ads - Remove from Audience node do in the Automation Center?
- A. It removes the contact from the audience so that they don't see the campaigns.
- B. It finishes the program early.
- C. It removes any contacts with invalid email addresses from the program.
- D. It adds contacts to another program.
Answer: A
NEW QUESTION 33
The Health Check dashboard shows a web behavior error and a data source consistency error. Where you can find more information?
- A. Inspector bookmarklet
- B. Predict Recommendations widget
- C. Predict Data Sources page
- D. Database Growth widget
Answer: C
NEW QUESTION 34
You are using the SAP Emarsys Customer Engagement API to trigger an external event endpoint. What is missing (pixelated) from the API call below?
- A. External event name
- B. External event ID
- C. Event time
- D. Campaign name
Answer: B
NEW QUESTION 35
You want to display different content for your female and male contacts in your email campaign. Which function do you use?
- A. Product source
- B. Block targeting
- C. Open Block Style settings
- D. Predict Recommendation settings
Answer: B
NEW QUESTION 36
In your test campaign, only 50% of push messages are delivered. The error message states "Invalid push token". What do you do?
- A. Add iOS and Android platform-specific values for your messages.
- B. Check your segmentation criteria and only include push-enabled users.
- C. Check the SDK version in your app.
- D. Create a silent push message.
Answer: B
NEW QUESTION 37
You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts.
You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing?
- A. The update takes at least 24 hours to show in the widget.
- B. Too many new contacts were uploaded at the same time.
- C. The opt-in field was not set to TRUE.
- D. The Database Growth widget only shows auto-imported contacts.
Answer: A,C
NEW QUESTION 38
You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply?
- A. Do not use field values longer than 32 KB.
- B. When a field does not have a value, leave it empty.
- C. Do not use more than 128 columns.
- D. Always use UTF-8 encoding.
Answer: B,D
NEW QUESTION 39
You are configuring the SAP Emarsys Customer Engagement plug-in for Shopify. What is the first data set you should enable?
- A. Product data
- B. Customer data
- C. Web Extend
- D. Order data
Answer: B
NEW QUESTION 40
Which two mailboxes are the best practice for the Yahoo complaint feedback loop setup?
Answer: A,C
NEW QUESTION 41
Which statement correctly describes the data flow of web recommendations?
- A. Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.
- B. Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.
- C. Recommendations are requested from the end user's browser by the JavaScript API then the returned recommendations are displayed by the same API.
- D. Recommendations are requested from the end user's email server by the JavaScript API then the returned recommendations are displayed by the same API.
Answer: C
NEW QUESTION 42
Your current loyalty plan is for the US only. The currency is: point. A new loyalty campaign is being planned by your marketing team and they want end users to collect stars in this campaign. Which of the following statements apply?
- A. You cannot use plural in the name of the currency.
- B. You can set multiple currencies in one account.
- C. You can set multiple currency handling under Loyalty Management > Account settings.
- D. You can only use points if your loyalty plan is based on points.
Answer: B,D
NEW QUESTION 43
What is the Yahoo complaint feedback loop?
- A. It is a tool that enables hard bounces to be automatically recorded in your account as invalid contacts.
- B. It is a tool that enables complaints to be automatically recorded in your account as hard bounces.
- C. It is a tool that enables bounces to be automatically recorded in your account as suppressions.
- D. It is a tool that enables complaints to be automatically recorded in your account as unsubscribes.
Answer: D
NEW QUESTION 44
You are connecting your Magento shop with SAP Emarsys Customer Engagement using the Magento 2 plug-in. Which of the following scenarios are valid?
- A. Single Magento store into one SAP Emarsys Customer Engagement account
- B. Multiple Magento websites into one SAP Emarsys Customer Engagement account
- C. Multiple Magento stores into one SAP Emarsys Customer Engagement account
- D. Single Magento store into multiple SAP Emarsys Customer Engagement accounts
Answer: A,C
NEW QUESTION 45
How does contact duplication work in SAP Emarsys Customer Engagement?
- A. It runs once a day, checking against the full database.
- B. It runs every time a new contact is about to be imported.
- C. Contacts with the same unique identifier are merged automatically on import.
- D. Contacts with identical first name and last name are merged automatically.
Answer: B,C
NEW QUESTION 46
Which of the following describe Automation Center programs and Interactions programs?
- A. Automation Center programs always ignore the opt-in status.
- B. Interactions programs can be used for campaigns that should be sent in real time as a reaction to customer activities.
- C. Automation programs can be used for automated multiple-step, multi-channel programs for one- off or recurring lifecycle campaigns.
- D. The only difference is that Interactions programs have different entry points.
Answer: B,C
NEW QUESTION 47
You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer?
- A. Product Subscription
- B. Newsletter Registration
- C. General Registration
- D. Change Profile
- E. Consent Management
Answer: B,C,D
NEW QUESTION 48
Some web recommender widgets can be placed on any page in your website. What are some examples of these widgets?
- A. Last-purchase widget
- B. Also-bought widget
- C. Personal widget
- D. Home widget
Answer: B,D
NEW QUESTION 49
What can the plus signs (+) in the Email Analytics Overview page mean?
- A. These are your most successful campaigns.
- B. The campaign was sent with Send Time Optimization.
- C. The plus sign can be expanded to show the preview.
- D. The campaign has child campaigns (e.g., recurring or A/B test emails).
Answer: D
NEW QUESTION 50
When the frequency cap is activated, which email types count toward the cap?
- A. All email types will add to the frequency count for each contact.
- B. All email opened will add to the frequency count for each contact.
- C. Event-triggered (transactional) will add to the frequency count for each contact.
- D. All email types except transactional will add to the frequency count for each contact.
Answer: D
NEW QUESTION 51
Which database cannot be used for campaign personalization in SAP Emarsys Customer Engagement?
- A. Google BigQuery
- B. Microsoft SQL Server
- C. Amazon Redshift
- D. MySQL
Answer: A
NEW QUESTION 52
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