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How to Prepare For Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
Preparation Guide for Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
Introduction
ServiceNow Qualification tests in a proctored environment are computer-based, multiple-choice exams delivered by ServiceNow training partner Kryterion. Also available as online proctoring. This document explains the exam in detail with all the topics included and helping preparatory material. The exam difficulty is also discussed with methods of overcoming that difficulty by studying the CIS APM dumps.
ServiceNow is an American software company based in Santa Clara that offers and administers this CIS APM exam test. ServiceNow, based in California, offers a forum for cloud computing to help organizations manage automated business processes workflows and has also been recognized for innovation. ServiceNow, founded in 2004 by Fred Luddy, is a member of the Russell 1000 and S&P 500 Index and is listed on the New York Stock Exchange. ServiceNow provides automated workflows that build outstanding interactions and unlock value.
ServiceNow believes in the potential of technology to reduce our employment insecurity and make people work better. They change old manual ways of working into modern digital workflows. They have an expansive portfolio of IT, HR, Customer Service, and other divisions covering the training offerings of the Now Network. If you are just getting started or ready to develop your expertise and knowledge of ServiceNow, they will teach you how to work quickly and maximize your use. Demand for specialists at ServiceNow is rising rapidly. Certification by ServiceNow gives participants the information and trust to take full advantage of the ServiceNow program. Attendees learn to configure, customize, and build with real-world examples and a hands-on approach in the training and certification programs.
Topics of Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
The list below shows the domains, weightings, and sub-skills of learning evaluated by this exam and the percentage of questions represented in each domain. An all-inclusive list of exam content should NOT be considered to include the subskills mentioned. The CIS APM dumps pdf contains all of these topics so definitely check them to get a fair understanding of the exam topics. Exam content is split into Learning Domains that relate to key topics and operations usually encountered during the implementation of ServiceNow. Relevant learning goals have been established in each Learning Domain and are evaluated in the exam.
Learning Domain 1 - Introduction (25%)
Area of focus for this domain:
- APM in ServiceNow
- Plugins & Roles
- Maturity Model
- CSDM
Learning Domain 2 - Applications Under Management (10%)
Area of focus for this domain:
- Application Services
- Categorization
- Guided Setup
- Data Certification
Learning Domain 3 - Basic Rationalization (15%)
Area of focus for this domain:
- Demand/Information Portfolio
- Integration with ITSM
- APM Scoring
- Business Capabilities
Learning Domain 4 - Advanced Rationalization (15%)
Area of focus for this domain:
- Application Evaluation and Decision Process
- Technology Portfolio Management
- Application Cost Model
Learning Domain 5 - Fundamentals (35%)
Area of focus for this domain:
- APM Portal & Dashboards
- Rationalization Process
- Stakeholders
- Navigating APM
- The Big Picture
NEW QUESTION 17
Which portal is the best data source to capture strategies, goals and capabilities?
- A. The Application Navigator
- B. The Application Portfolio Management Portal
- C. Business Planning Portal
- D. Assessment Indicator Portal
Answer: C
NEW QUESTION 18
When you approve a retire a Business Application request, which system property determines whether a project or a demand is created?
- A. sn_apm.retireBusinessApplicationTaskType
- B. sn_apm.businessApplication
- C. sn_apm.retireBusinessApplication
- D. sn_apm.retire
Answer: B
NEW QUESTION 19
What are the stages of the APM rationalization process?
- A. Identify, Measure, Evaluate, Decide, Take Action
- B. Measure, Evaluate, Decide, Take Action, Baseline
- C. Identify, Measure, Decide, Take Action, Communicate
- D. Identify, Measure, Evaluate, Take Action, Certify
Answer: A
NEW QUESTION 20
During the customer workshop, Kelly was identified as needing a role that would grant access to create bubble charts, set-up application classification attributes and assessment indicators. Which role should be assigned to Kelly?
- A. sn_apm.apm_analyst
- B. business_planner
- C. sn_apm.apm_user
- D. sn_apm.apm_admin
Answer: D
NEW QUESTION 21
When a business application request is approved, a record is created in the business application table. What is the state of the business application at this point?
- A. In Production
- B. Implementing
- C. Retired
- D. Pilot
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/task/manage-balm-service-requests.html
NEW QUESTION 22
What customer stakeholder group would be interested in knowing the business value and health of applications?
- A. ITSM Manager
- B. Enterprise Architects
- C. Application Owners
- D. IT Operations
Answer: C
NEW QUESTION 23
The Retail Exchange Company has all of their applications in a single system of record and ownership has been established. Which level of the maturity model are they in right now?
- A. Level 1: Applications Under Management
- B. Level 2: Basic Rationalization
- C. Level 3: Advanced Rationalization
- D. Level 4: Continuously Optimized Portfolio
Answer: A
NEW QUESTION 24
What is the guiding framework that a project team should use when designing the APM architecture?
- A. Project Management Professional (PMP)
- B. Common Services Data Model (CSDM)
- C. Design Implementation Outcomes (DIO)
https://www.fast2test.com/CIS-APM-practice-test.html 2
Valid Fast2test CIS-APM Exam PDF Dumps - New CIS-APM Real Exam Questions - D. Information Technology Infrastructure Library (ITIL)
Answer: B
Explanation:
ServiceNow's Common Services Data Model (CSDM) is the guiding framework that the project team should use to design APM architecture. CSDM introduces the 'Application Service' entity, which is a key connection point between business applications and other entities in ServiceNow platform.
NEW QUESTION 25
What is the overall score range that a business application could have?
- A. 1 through 1000
- B. 1 through 10000
- C. 1 through 10
- D. 1 through 100
Answer: C
NEW QUESTION 26
What application metrics does APM provide to a manager in order for him or her to make targeted decisions based on data instead of educated guesses? (Choose two.)
- A. Costs it takes to maintain an application.
- B. One or more use rights assigned to a specific device or user.
- C. Compliance to regulations and organizational standards.
- D. Application's age.
Answer: B,C
NEW QUESTION 27
If a customer asks you how ServiceNow's ServiceMapping application works in order to support APM, how would you explain it?
- A. Identifies all hardware and software CI's and other dependencies that support that service.
- B. Drills down to provide application services, vulnerabilities and risks.
- C. Provides software entitlements through a top-down approach.
- D. Creates an API to manage seamless application services.
Answer: C
NEW QUESTION 28
Which job will generate scores for all indicators and business applications across all profiles?
- A. Analyze PA scores and PA snapshot tables
- B. Load TPM Risk Parameters and compute Application Service Risks
- C. Business Application Certification Quarterly
- D. Load Application Indicators and Compute Application Scores
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/paris-it-business-management/page/product/application-portfolio-management/task/schedule-job-for-indicator-sourcing-score-cal.html
NEW QUESTION 29
What are the business problems that customers are trying to resolve by utilizing Application Portfolio Management (APM)? (Choose two.)
- A. Gain a comprehensive understanding of business applications in the organization
- B. Reduce the number of governance controls
- C. Identify redundancies and decrease budgetary costs
- D. Maintain relationships with Product Vendors
Answer: A,C
NEW QUESTION 30
What information does Hardware Asset Management provide to support decisions about business applications and application services?
- A. Application Capability
- B. Software Lifecycle
- C. Business Capability
- D. Hardware Lifecycle
Answer: B
NEW QUESTION 31
Stephen is attempting to summarize for the customer how all of the applications that support APM are brought together. From the bottom-up, what ServiceNow application supports the first layer of CI Iinventory?
- A. APM
- B. ServiceMapping
- C. Software Asset Management
- D. Discovery
Answer: B
NEW QUESTION 32
What is the guiding framework that a project team should use when designing the APM architecture?
- A. Project Management Professional (PMP)
- B. Design Implementation Outcomes (DIO)
- C. Common Services Data Model (CSDM)
- D. Information Technology Infrastructure Library (ITIL)
Answer: C
Explanation:
ServiceNow's Common Services Data Model (CSDM) is the guiding framework that the project team should use to design APM architecture. CSDM introduces the 'Application Service' entity, which is a key connection point between business applications and other entities in ServiceNow platform.
NEW QUESTION 33
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