Last Updated: Aug 25, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: OmniScript | 27% | - Identify business process step requirements and map them to OmniScript Components required to implement them - Explain the basic structure of an OmniScript - Validate developed OmniScript processes to ensure client expectation alignment |
| Topic 2: FlexCards | 23% | - Design FlexCards to ensure they meet customer requirements/needs - Explain the capabilities, use cases, and purpose of using FlexCards - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) |
| Topic 3: Data Tools | 23% | - Design Integration Procedures and related Omnistudio Data Mappers - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers |
| Topic 4: Best Fit Solutioning | 27% | - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Create fit/gap analyses between requirements and OmniStudio capabilities - Map process requirements to OmniStudio capabilities and explain the interaction between them |
1. A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops. How should the consultant design the FlexCard to meet this requirement?
A) Create two FlexCards, one for mobile devices and another for non-mobile devices
B) Create two states, one for mobile devices and another for non-mobile devices
C) Enable the Responsive feature on the Product Name and Model field elements
D) Enable the Mobile-First feature in FlexCard settings
2. Which Omniscript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?
A) Lookup
B) Select
C) Calculation Action
D) Date Mapper Extract Action
3. A consultant needs to design a solution that displays a customer's active insurance policies, recent claims, and available actions in a single compact view on the Account record page. Which OmniStudio component should the consultant recommend?
A) FlexCard
B) DataRaptor Extract
C) Integration Procedure
D) OmniScript
4. A consultant wants to reduce the number of DataRaptor Extract calls within an OmniScript to improve performance. Which approach should be recommended?
A) Use a Type Ahead Block on every text field
B) Combine multiple data retrieval needs into a single Integration Procedure with one Remote Action call
C) Use separate DataRaptor Extracts for each Step
D) Convert the OmniScript into a FlexCard
5. A company needs a guided process for their internal support department that will provide the following functionality:
- Allow the user to enter their employee id
- Retrieve name, mobile phone, title, and email using the employee id
- Display the user's details on a page
- On another page, allow the user to enter case details, including
subject, category, severity, and description
Which three elements should the consultant recommend to meet these requirements using an OmniScrip? Choose 3 answers
A) DataRaptor Post Action
B) Steps
C) Calculation Action
D) Messaging
E) DataRaptor Extract Action
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A,B,E |
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